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#1
Hotel internet story; sudden bad connection
I am seeking a solution for the following. Here are all the clues:
1. I have been in this hotel for some months on business. Internet with Windows 10 laptop worked great until about a week ago.
2. Suddenly, websites load part way and just keep on loading indefinitely, or a lot of the time stop loading with a blank page, or Firefox connection reset errors. Sometimes I can get them to load a little more by reload, reload, reload... Other browsers get similar.
3. Skype will not log in (the actual Skype software...or web Skype). Says, "Sorry, we couldn't connect to Skype. Please, check your internet connection." Rarely, it will log in, but the connection indicator just twirls and twirls and never connects (messages cannot be exchanged).
4. Vudu login fails.
5. Yahoo login fails.
6. Radiotunes login dialogue will no longer even open, along with any other link on the site.
7. I discovered, by accident, that downstairs in the lobby, there is no problem connecting and works fine.
8. Hotel said they reset their servers, and unplugged and replugged their routers. I told them it had no effect. They said that is all they could do.
9. I have tried network troubleshooter many times, but it never finds any problem.
9. A friend with Windows 7 (laptop) has been over several times, and he had no problem...until yesterday... His suddenly started behaving the exact same way. We tried everything (websites,Skype...) that mine would not do to confirm his did the same, but after a couple minutes, the connection icon turned yellow. He started the troubleshooter and it found the problem: "Wireless network connection does not have a valid IP address", and said "fixed". Indeed, it was fixed and everything works again, but mine will not do that--it never turns yellow, and if I run the troubleshooter without it being yellow, it does not find a problem. I would think there must be a way to fix the same problem....maybe a manual fix without troubleshooter. (?)