New
#11
I implemented your suggestion, removed the adapter, and cleaned the contacts, but the problem still remains. I talked with a Microsoft Tech yesterday who thought that the most recent edition of Windows 10 was the problem. Apparently Microsoft has been having compatibility issues with Windows 10 (the newer versions), and is addressing the issue. The tech downloaded an older version of Windows 10 thinking that may solve the problem, but it didn't.
I have another phone call scheduled Monday morning to see if if the older version has solved the problem, if not, he said theirs one more thing that he can try. So, we'll see what happens Monday morning.
I did mention to him that even though it did work with the older version, future updates would bring it up to the newer version and present the same problem, but he said by that time, Microsoft should have a handle on it. Anyway, in my case, specific versions do not seem to be the problem.