New
#1
Homegroup issue: I have one laptop which cannot join (or leave)!
Folks,
I'm in need of an assist.
I have 5 computers working nicely with one another on my homegroup. None of that matters since my wife's laptop is the one which doesn't work with the homegroup. I've read every tutorial and tried every step that I could find, to no avail.
Opening up her Homegroup settings page shows a header, "This computer can't connect to a homegroup", and it is accompanied by a yellow warning box with "HomeGroup is not ready yet. Please try again in a few minutes. If this message continues to appear, click the link to start the HomeGroup troubleshooter."
The troubleshooter doesn't accomplish a thing. I cannot even remove her laptop from the HomeGroup and try to start over: the error message prevents ANY HomeGroup actions to be taken (Join, quit, change password, etc.)
Now, I know that my HomeGroup works. I know that my wifi access point works. I know that my router works. I know that my AV/Firewall software works. All the machines in the house run the same software, settings, etc. All are running Windows 10.
Without nuking her install, how/where do I begin? This has been very frustrating.
Thanks,
Ken