Unable to start a new incoming connection - error message

  1. Hoggorm's Avatar
    Posts : 166
    Windows 10
       #1

    Unable to start a new incoming connection - error message


    Hi,

    I try to start a new incoming connection but when finished, and setting up the connection I get an error message saying something like:

    Incoming connection depend on the service Routing and Remote Access, and it could not be started. See the event log for more information.

    I do not know where I find the event log, but more importantly: How can I start the Routing and Remote Access service?
      My Computer

  2. bro67's Avatar
    Posts : 8,409
    Mac OS Catalina
       #2

    For RDP, VPN, the Internet? Helps to know what are you trying to do with that machine, not just that you are having problems with connections. The Firewall is always the first culprit to look at if you are running one.
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  3. Hoggorm's Avatar
    Posts : 166
    Windows 10
    Thread Starter
       #3

    Thank you for replying. This is regarding trying to set up a Windows 10 VPN server.
      My Computer

  4. bro67's Avatar
    Posts : 8,409
    Mac OS Catalina
       #4

    Hoggorm said:
    Thank you for replying. This is regarding trying to set up a Windows 10 VPN server.
    Are you using a third party VPN software, or just using Windows crippled version of VPN. The standard is OpenVPN at this point. If you are having issues trying to get behind your Gateway from a remote location, you would need to have some type of Dynamic DNS connection from the computer or router to help remote connections to know what IP your gateway uses for the Public IP.

    Setting up a VPN is known to cause hair pulled out. The biggest problem is trying to not work from the backwards principle. Gateway ports pointed to internal IP of the machine that is the VPN server. VPN Client software needs to know the IP if static through a Dynamic DNS website or you have a static IP purchased through your provider.
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  5. Hoggorm's Avatar
    Posts : 166
    Windows 10
    Thread Starter
       #5

    Hmm... I'm not sure I understand all you say there:

    I do not use a third party VPN. I'm trying to set up a VPN through Windows and it is here I get the error message that the service Routing and Remote Access will not start... This has worked before, but it stopped working about four-five weeks ago.

    I do not have a static IP, but use whatismyip.com to check it before I connect to my VPN. In this case however the problem with starting the routing and remote access service prevent me getting this far.

    I have also set up my router with port forwarding to the computer that is supposed to host the VPN, but again, since the mentioned service is not started there is no VPN server to look for.

    Now ideally I'd like to have my iPad to be able to connect to my home network via VPN, but unfortunately the Windows VPN options is not supported by Apple.

    I've looked at OpenVPN, but it appears to be too high-tech for me. I'm no computer expert at all. If there is an easy tutorial I could follow somewhere that would allow me to set up one of the following Apple supported VPN at home I'd love to hear about it (and I do not want a VPN to another country or similar (this is not a VPN I will use to hide my location) - I need a VPN from where I am back to my home and private internet)

    IKEv2
    IPSec
    L2TP
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  6. bro67's Avatar
    Posts : 8,409
    Mac OS Catalina
       #6

    I fully understand. I did not just get off of the boat yesterday. There is plenty of information out there on VPN's, along with the difference between each security and why you cannot use a non-sticky Dynamic IP to connect to.

    Trying to use a VPN or RDP (Huge security hole, which allowed Wannacry and its variants to infect computers that may have blocked SMB v1). If you have a Dynamic IP not Static, you need ot follow the information that I posted. Otherwise you are not going to get anywhere, unless you use the other option over VPN, which is Teamviewer.

    You are best to go with a router that has OpenVPN as a part of the Firmware. OpenVPN is now the standard when it comes to setting up an dusing VPN's. As for the forms of security for a VPN, each one has its plus and minuses.
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  7. Hoggorm's Avatar
    Posts : 166
    Windows 10
    Thread Starter
       #7

    bro67 said:
    ...unless you use the other option over VPN, which is Teamviewer.
    I do in fact have TeamViewer on. Maybe this could be my solution if the TeamViewer VPN can be turned on permanently?

    I guess there are tutorials around on how to set up such a server. I'll have a look.

    Thank you!
      My Computer

  8. bro67's Avatar
    Posts : 8,409
    Mac OS Catalina
       #8

    The newest version of Team Viewer offers better security and options for version 12. Team Viewer has finally matured to meet demands. Especially that you can roll your own API's for the paid version out.
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  9. Hoggorm's Avatar
    Posts : 166
    Windows 10
    Thread Starter
       #9

    I see. As mentioned I am not very good with computers. If the TeamViewer VPN is easy to set up I hope it suits my needs.
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