New
#1
No internet connection, going insane.
So I have this HP Smarttouch laptop for about 3 years. Long story short it's always been a bugger. Recently did a factory reset like maybe a month ago now. Internet won't connect and I've reset everything Microsoft and their support walked me through, no hope. Reset the router multiple times and no hope. Everything else connects well, various iPhones, android tablets, Mac laptop and smartTV, and everyone is getting tired of me shutting it off and on..understandably. I'm simply at my wits end. Thanks in advance
**EDIT** forgot to add but when resetting one of the things in the command prompt, it failed and said I didn't have access, even though I'm an admin, also running Windows network diagnostic on said connection says "Your computer appears to be correctly configured, but the device or resource (www.microsoft.com) is not responding" Getting real tired of seeing that devious warning triangle everywhere
Last edited by hot tamalele; 11 May 2017 at 21:41. Reason: Forgot a detail