Windows 10: Can't display list of available wireless networks

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  1.    11 May 2017 #1

    Can't display list of available wireless networks


    No error given, it just does nothing when i click on the internet access icon. I checked through the network diagnostics and i can see the name, signal strength etc of assorted wifi routers on this street being given correctly, so presumably hardware is fine and driver is working.

    Computer has just been moved into this area for the first time, and was working fine prior to move.

    The owner had noticed it was suddenly very slow beforehand, which sounds like it was updating.

    I've tried uninstalling and reinstalling the wireless adapter, no effect. Works fine via ethernet.

    The owner doesn't know how windows 10 got on the computer in the first place, and i'm not very familiar with it myself.
      My ComputerSystem Spec


  2. Posts : 8,297
    Windows 10 Pro x64 Build 1803
       11 May 2017 #2

    Hi Skeptik, Welcome to the TenForums @Skeptik

    First can I ask is Airplane mode On. You will see a little "Airplane" in systray. If so please disable.

    You could be in dead spot, is it possible to relocate back for quick test.

    Next I would run a Network Reset. You will have to re-enter passwords to wireless networks.

    Click on Start => Setting => Network and internet => scroll down to bottom, right hand side and at bottom Network Reset.

    Ken
      My ComputerSystem Spec

  3.    12 May 2017 #3

    I followed those steps; no effect. I can see from the diagnostics that the signal strength for multiple networks is strong and my own laptop is fine.

    I also tried a usb wifi card i had spare; it installed it fine but the part of windows that displays the available network connections still will not display.

    I presume that particular module is bugged.
      My ComputerSystem Spec


  4. Posts : 4,627
    Mac OS High Sierra 10.13.5
       12 May 2017 #4

    Open up a command window and enter 'netsh wlan show all". If you are showing Access Point SSID's, then you know that things are working. If still not showing on the GUI, remove the device and driver in Device Manager for the network adapter, reboot and let Windows install the default driver.
      My ComputerSystem Spec

  5.    13 May 2017 #5

    bro67 said: View Post
    Open up a command window and enter 'netsh wlan show all". If you are showing Access Point SSID's, then you know that things are working. If still not showing on the GUI, remove the device and driver in Device Manager for the network adapter, reboot and let Windows install the default driver.
    Gave it a go; it looks like it's the win 10 connection manager that is bugged. I checked with a sniffer and could see all the routers in the area without a problem, as I expected.

    I know i can manually use netsh to connect, and maybe set up a batch file to do it as the computer boots up, but it would be nice if i could fix the part of windows 10 that has failed.
      My ComputerSystem Spec


  6. Posts : 8,297
    Windows 10 Pro x64 Build 1803
       13 May 2017 #6

    If you go to Services, is the "Windows Connection Manager" running? The startup type should also be set to "Automatic".
      My ComputerSystem Spec

  7.    13 May 2017 #7

    Caledon Ken said: View Post
    If you go to Services, is the "Windows Connection Manager" running? The startup type should also be set to "Automatic".
    Wcmsvc was running; stopped and started it to double check. I think it said automatic (triggered) or something similar - unfortunately it's not mine and it's a distance from this machine.
      My ComputerSystem Spec


  8. Posts : 8,297
    Windows 10 Pro x64 Build 1803
       13 May 2017 #8

    Found this article, may be applicable if this person had VPN software. I have not tested.

    http://www.redmondpie.com/fix-no-wi-...sue-heres-how/
      My ComputerSystem Spec

  9.    14 Jul 2017 #9

    Enable Radio Management Service.
      My ComputerSystem Spec

  10.    30 Sep 2017 #10

    Lorem Ipsum said: View Post
    Enable Radio Management Service.
    Thank you! This did it for me.
      My ComputerSystem Spec


 
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