Can't display list of available wireless networks

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  1. Posts : 4
    win 10
       #1

    Can't display list of available wireless networks


    No error given, it just does nothing when i click on the internet access icon. I checked through the network diagnostics and i can see the name, signal strength etc of assorted wifi routers on this street being given correctly, so presumably hardware is fine and driver is working.

    Computer has just been moved into this area for the first time, and was working fine prior to move.

    The owner had noticed it was suddenly very slow beforehand, which sounds like it was updating.

    I've tried uninstalling and reinstalling the wireless adapter, no effect. Works fine via ethernet.

    The owner doesn't know how windows 10 got on the computer in the first place, and i'm not very familiar with it myself.
      My Computer


  2. Posts : 27,437
    Windows 10 Pro x64 Version 21H1
       #2

    Hi Skeptik, Welcome to the TenForums @Skeptik

    First can I ask is Airplane mode On. You will see a little "Airplane" in systray. If so please disable.

    You could be in dead spot, is it possible to relocate back for quick test.

    Next I would run a Network Reset. You will have to re-enter passwords to wireless networks.

    Click on Start => Setting => Network and internet => scroll down to bottom, right hand side and at bottom Network Reset.

    Ken
      My Computer


  3. Posts : 4
    win 10
    Thread Starter
       #3

    I followed those steps; no effect. I can see from the diagnostics that the signal strength for multiple networks is strong and my own laptop is fine.

    I also tried a usb wifi card i had spare; it installed it fine but the part of windows that displays the available network connections still will not display.

    I presume that particular module is bugged.
      My Computer


  4. Posts : 8,621
    Mac OS Catalina
       #4

    Open up a command window and enter 'netsh wlan show all". If you are showing Access Point SSID's, then you know that things are working. If still not showing on the GUI, remove the device and driver in Device Manager for the network adapter, reboot and let Windows install the default driver.
      My Computer


  5. Posts : 4
    win 10
    Thread Starter
       #5

    bro67 said:
    Open up a command window and enter 'netsh wlan show all". If you are showing Access Point SSID's, then you know that things are working. If still not showing on the GUI, remove the device and driver in Device Manager for the network adapter, reboot and let Windows install the default driver.
    Gave it a go; it looks like it's the win 10 connection manager that is bugged. I checked with a sniffer and could see all the routers in the area without a problem, as I expected.

    I know i can manually use netsh to connect, and maybe set up a batch file to do it as the computer boots up, but it would be nice if i could fix the part of windows 10 that has failed.
      My Computer


  6. Posts : 27,437
    Windows 10 Pro x64 Version 21H1
       #6

    If you go to Services, is the "Windows Connection Manager" running? The startup type should also be set to "Automatic".
      My Computer


  7. Posts : 4
    win 10
    Thread Starter
       #7

    Caledon Ken said:
    If you go to Services, is the "Windows Connection Manager" running? The startup type should also be set to "Automatic".
    Wcmsvc was running; stopped and started it to double check. I think it said automatic (triggered) or something similar - unfortunately it's not mine and it's a distance from this machine.
      My Computer


  8. Posts : 27,437
    Windows 10 Pro x64 Version 21H1
       #8

    Found this article, may be applicable if this person had VPN software. I have not tested.

    http://www.redmondpie.com/fix-no-wi-...sue-heres-how/
      My Computer


  9. Posts : 1
    Windows 10
       #9

    Enable Radio Management Service.
      My Computer


  10. Posts : 4
    Windows 10
       #10

    Lorem Ipsum said:
    Enable Radio Management Service.
    Thank you! This did it for me.
      My Computer


 

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