1.    09 May 2017 #1
    Join Date : Aug 2015
    Posts : 60
    Windows 10

    Remote to laptop not working


    My laptop is on WiFi. I can remote from it to a PC on that is on hard wire. But I cannot remote to the laptop from the PC.

    I checked and remote control is turned on on the laptop. I tried turnng the firewall off to completely eliminate it from the scenario, but still cannot connect.

    Any ideas?
      My ComputerSystem Spec
  2.    09 May 2017 #2
    Join Date : Jun 2016
    Los Angeles
    Posts : 1,043
    Windows 10 Pro

    What Remote Software are you using, Are you just accessing the shares across the network, or are you using Microsoft Remote Desktop? Or something else like TeamViewer?
    Go to Control Panel/Network and Sharing Center. Make sure the Laptop is part of a Private Network (Home or Office) and not on a Public network. If Public, click the Homegroup link in the Left panel and choose to Change Your Location. Allow other users to access this computer. Make sure Network Discovery is turned on and the other sharing settings.
      My ComputerSystem Spec
  3.    09 May 2017 #3
    Join Date : Aug 2015
    Posts : 60
    Windows 10
    Thread Starter

    i am using Microsoft Remote Desktop. It is on Private network.I can access the laptop fine across the network and get to files via a share. It shows up with the other PCs in the house in the Network area of the explorer.

    [EDIT]
    I did some further checkingm and I found that if the laptop hooked to the router in the office, it was set to public. I corrected that. But, it made no difference. Still cannot hook to it. (I was hooked to a the other router that was private all along when I first posted this.)
    Last edited by 56Kruiser; 09 May 2017 at 17:27.
      My ComputerSystem Spec
  4.    09 May 2017 #4
    Join Date : May 2015
    Central IL
    Posts : 4,254
    Mac OS Sierra

    If you are trying to connect to through two different subnets on one computer, it can screw up the IP Table and cache. If running any kind of third party security software, that can also cause issues. As for Remote Desktop, if you are using two different subnets in the house, use Teamviewer to help ease you from dealing with the whole RDP problems.
      My ComputerSystem Spec
  5.    09 May 2017 #5
    Join Date : Aug 2015
    Posts : 60
    Windows 10
    Thread Starter

    I'm not using two different subnets. But I do have 2 routers on the same class c network. Located in 2 different places in the house.

    That being said, I will investigate Team viewer.

    It is interesting that file sharing works, but the RPC doesn't.

    One thing that is of note...the laptop which is on wireless can remote to the 2 PCs that both are on cable, but neither of the PCs can remote to the laptop.
      My ComputerSystem Spec
  6.    09 May 2017 #6
    Join Date : May 2015
    Central IL
    Posts : 4,254
    Mac OS Sierra

    Quote Originally Posted by 56Kruiser View Post
    I'm not using two different subnets. But I do have 2 routers on the same class c network. Located in 2 different places in the house.
    That being said, I will investigate Team viewer.

    It is interesting that file sharing works, but the RPC doesn't.
    One thing that is of note...the laptop which is on wireless can remote to the 2 PCs that both are on cable, but neither of the PCs can remote to the laptop.
    If you have two different routers on the same ISP, you have to use two different subnets, which means that you cannot break the WAN from one router to the other. You will need to either use Professional and set up a server, use TeamViewer or if not needing the extra router for work, just use one wired router and access points in those areas that you need coverage.

    Really the best way to do your network if you want multiple segments, is to use a good wired router that allows for VLAN's. There really is no need for more than one network layer in most homes, unless you are required by work or wanting a setup like mine that uses a Edge Router for my own personal network that is on top of the U-Verse Gateway that is only for my tv boxes.
      My ComputerSystem Spec
  7.    09 May 2017 #7
    Join Date : May 2015
    Central IL
    Posts : 4,254
    Mac OS Sierra

    This will give you more information on working across multiple subnets if you are required to have more than one router in your house. windows task: Sharing files across different subnets - sigmoid
      My ComputerSystem Spec
  8.    14 Jul 2017 #8
    Join Date : Aug 2015
    Posts : 60
    Windows 10
    Thread Starter

    I have gotten both Chrome remote, and Teamviewer to work fine remoting to my laptop. Have been focusing on using Teamviewer. Did not require any network address or subnet changes.

    I am now using a 15" Acer Chromebook to remote to the PCs.

    One thing I am not having success with is getting sounds to come from the PCs to the Chromebook.

    Any thoughts on that? (I do see it at the PC set to send sound. I don't see a way to make that setting on the Chromebook).
      My ComputerSystem Spec

 


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