Internet Issues (Windows 10 Home Version:1607 Build: 14393.1066)


  1. Posts : 1
    Windows 10 Home
       #1

    Internet Issues (Windows 10 Home Version:1607 Build: 14393.1066)


    I am having a problem connecting to the internet. A few days ago both Ethernet and Wi-Fi was working, now when I try to connect to a network for wifi it shows that its connected however it says "No Internet, Secured" when I connect it to Ethernet (which was more reliable since wifi would flicker on occasion anyways) it says "Ethernet: No Internet"

    I went through the troubleshooter and it says there may be a problem with the adapters, I decided that I would start by rolling back the wifi adapter since it was the only thing I could roll back, it failed, I decided that I would uninstall all drivers related to networking, no dice. On top of those I almost everything to try and reset network settings when it came to both adapters however, those failed. Finally I decided that I would completely reset the computer but every time I tried it simply said the computer could not be reset and no changes were made.

    The problem that was given to me by the report is that there is a problem with both adapters
    (Windows couldn't automatically bind the IP protocol stack to the network adapter)

    Also note: I do not think it is a hardware problem, upon the rise of this problem since I was able to use Ethernet once, after the initial problem, however that is not possible anymore I honestly think it is the new windows update however I cant roll back because this problem came 10 days after the initial upgrade

    OS: Windows 10
    Version: 1607
    Build: 14393.1066

    Intel Core i3-4030U [email protected] 1.9Ghz

    6GB RAM


    Thank you whoever reads this and please help me
      My Computer


  2. Posts : 27,666
    Windows 10 Pro x64 Version 21H1
       #2

    Hi GygaBie. Welcome to the TenForums @GygaBie.

    First I would power cycle your router.

    Then shutdown Windows by holding shift key down and clicking shutdown. Then I would disconnect plug from wall, remove battery, hold power on switch down for 30 seconds. Wait a couple of minutes, reassemble and test.

    If that doesn't solve get the Network drivers from Asus (your laptop vendor) and install. Before installing ensure you record currently installed versions number, then confirm after installation.


    Ken
      My Computer


  3. Posts : 6,979
    windows 10
       #3

    Your not using Avast AV by chance as their update killed the internet
      My Computer


 

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