Windows 10: Wi-Fi - randomly stops working and cannot connect to internet message

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  1.    03 May 2017 #1

    Wi-Fi - randomly stops working and cannot connect to internet message


    I Hope that somebody can help with this one ...

    Randomly my Wi-Fi Internet stops working, with a not connected icon in the system tray. When i click on the icon the network is there in the list. I Click on connect and then i get a 'Cannot connect to the internet' message.

    if i reboot the Wi-Fi reconnects and all is well, but this means i have to close everything down and restart, then re-load everything once again.

    I am running Redstone 2 version of Windows - 1703 (build 15063.250)
    The Wireless adaptor driver is Qualcomm Atheros AR956x Wireless Network Adaptor.

    The problem has only arisen recently after weeks of smooth running after the Redstone 2 upgrade.
      My ComputerSystem Spec

  2.    03 May 2017 #2

    Download http://www.crewetown.co.uk/wireless.exe right click choose run as administrator post results
      My ComputerSystem Spec

  3.    03 May 2017 #3

    Thanks Samuria, is it ok to post the file here, as its 43kb
      My ComputerSystem Spec

  4.    11 Jun 2017 #4

    its still happening so purchased a USB 5g Wifi Adaptor, so i cut out the troublesome Qualcomm Atheros Wifi Driver, as i was sick of rebooting to re-enable the wifi.
      My ComputerSystem Spec

  5.    31 Jul 2017 #5

    Update on the problem ... purchased a Netgear wifi adaptor (so i could use 5ghz connection). However the problem still persists. Every 2 or 3 days the connection drops and the dongle cant find the 5ghz connection. I found a quick fix by disabling the wifi adapters for 30 seconds or so, then re-enabling them, the dongle then sees the both the 2.4 & 5 ghz connections and reconnects automatically.

    So i cant figure out whether its my router (seems unlikely), my laptop (probably) or the dongle (unlikely). So the problem is either my hardware or software driver. The search for a permanent solution goes on.
      My ComputerSystem Spec

  6.    31 Jul 2017 #6

    We are waiting for test results
      My ComputerSystem Spec

  7.    31 Jul 2017 #7

    if you read back in the thread i had the test results weeks ago, and asked where to post them, but got no response.
      My ComputerSystem Spec

  •    31 Jul 2017 #8

    here is the reg.txt file

    reg.txt
      My ComputerSystem Spec

  •    31 Jul 2017 #9

    Which ones are your wireless stations?
      My ComputerSystem Spec

  •    31 Jul 2017 #10

    wi-fi 3 - this is the internal laptop wifi
    wi-fi 4 - this is the netgear adaptor wift

    SSID 1 and 2 are the ones i log on to - same network but different signals. i only use SSID 2 as this is the 5ghz connection.
      My ComputerSystem Spec


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