1.    18 Apr 2017 #1
    Join Date : Mar 2015
    Palm Springs, CA
    Posts : 67
    Windows 10 Professional (x64)

    User Account Unable to use Remote Desktop on Win 10 Pro


    I have a Windows 10 Pro Desktop that I remote login, from my laptop and iPad. After the update to v1703, I can no longer login using my user account. I get a message that my credentials did not work.

    If I use a different account I can log in, but not my account. My account does have 2 factor enabled. Do you have to set up an App password for remote login?

    I should note, I tried the MS Remote Desktop client for the iPad with the same results, and the laptop I was trying to use as a client is also updated to Win10 Home v1703.

    Click image for larger version. 

Name:	RDP.PNG 
Views:	30 
Size:	245.4 KB 
ID:	130824
    Last edited by IsaacFL; 19 Apr 2017 at 11:51. Reason: Troubleshooting narrowed problem to my account
      My ComputerSystem Spec
  2.    19 Apr 2017 #2
    Join Date : Mar 2015
    Palm Springs, CA
    Posts : 67
    Windows 10 Professional (x64)
    Thread Starter

    Can anybody at least verify if they have this problem also, or if it is unique to me somehow? You have to try to login in remotely using a non-administrator account.
      My ComputerSystem Spec
  3.    19 Apr 2017 #3
    Join Date : Mar 2015
    Palm Springs, CA
    Posts : 67
    Windows 10 Professional (x64)
    Thread Starter

    A little more information. I have figured out, it is unique to my account. I had another user (not an administer) and he was able to login no problem. So it is only my account that can't login.

    What could be different about my account? It is for sure on the list of allowed accounts. All the accounts are MS Outlook accounts.
      My ComputerSystem Spec
  4.    19 Apr 2017 #4
    Join Date : Mar 2015
    Palm Springs, CA
    Posts : 67
    Windows 10 Professional (x64)
    Thread Starter

    I have figured out, that I can login with remote Desktop, but only if I use my prior password (changed last December).
      My ComputerSystem Spec
  5.    19 Apr 2017 #5
    Join Date : Mar 2015
    Palm Springs, CA
    Posts : 67
    Windows 10 Professional (x64)
    Thread Starter

    It has started working now, but only after I logged in remotely using my old password prior to change. Several times. Somehow it finally filtered through that the password was changed.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Creators Update Broke Edge
All other browser work fine... but after the Creators Update Edge is behaving badly with intermittent problems. Main error is 'Hmmm... cannot reach this page' with 'The DNS server might be having problems. Error Code: INET_E_RESOURCE_NOT_FOUND'...
Browsers and Email
Creators Update Broke My XBOX 360 Headset Device (Unknown Device)
I can no longer use the mic that came with my Xbox 360 wired controller on my Windows 10 PC after I upgraded to the Creators Update a few days ago. In the Device Manager it is listed as 'Unknown device' and if I try to 'Upgrade Drivers' then I get...
Drivers and Hardware
Taskbar and desktop problems after Creators update
Please delete this.
General Support
Creators Update broke the old Windows 7 games pack
After updating to the CU 1703, my old Windows 7 games pack, solitaire etc, stopped working. Uninstalled and reinstalled, fixed it in the past, not this time. Nothing happens when I click the tiles, even when run as admin. Just a FYI post.
Gaming
Desktop Bridge: Windows 10 Creators Update
Read more: Desktop Bridge: Creators Update - Building Apps for WindowsBuilding Apps for Windows
Windows 10 News
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:30.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums