NAS unreachable

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  1. Posts : 632
    Win 10 Pro x64 1607 (Build 14393.953)
       #11

    I don't know about this brand, but are there and have you followed the instructions to set up this NAS in a Windows network?

    Please share a link to the instructions?

    Cheers
      My Computer


  2. Posts : 35
    Windows 10
    Thread Starter
       #12

    M4v3r1ck said:
    I don't know about this brand, but are there and have you followed the instructions to set up this NAS in a Windows network?

    Please share a link to the instructions?

    Cheers
    There is this : 12. How can Windows computer users access TNAS shared folders?

    Under the NAS's OS I can just activate the Windows File Service. But even with this it doesn't work
      My Computer


  3. Posts : 632
    Win 10 Pro x64 1607 (Build 14393.953)
       #13

    NAS unreachable


    nathan30 said:
    Thanks for your tips, but even after add the credentials, nothing appear in the network tab..

    I've updated my profile :) For the network, is well in private
    Please share a screen cap of this?

    Cheers
      My Computer


  4. Posts : 632
    Win 10 Pro x64 1607 (Build 14393.953)
       #14

    nathan30 said:
    There is this : 12. How can Windows computer users access TNAS shared folders?

    Under the NAS's OS I can just activate the Windows File Service. But even with this it doesn't work
    Please share a screen cap of this?

    Cheers
      My Computer


  5. Posts : 27,650
    Windows 10 Pro x64 Version 21H1
       #15

    Since adding credentials have you disabled firewall for testing purposes?

    M4v3r1ck - when using a NAS does the OP have to do anything in the sharing section. It is likely set to Homegroup
      My Computer


  6. Posts : 35
    Windows 10
    Thread Starter
       #16

    Here is the screenshot showing the Windows File Service : Imgur: The most awesome images on the Internet
    Here is the one about credential : Imgur: The most awesome images on the Internet

    I didn't try to turn the firewall off after add the credentials, I'll test and tell you if it's works
      My Computer


  7. Posts : 27,176
    Windows 10 (Pro and Insider Pro)
       #17

    Don't really know this NAS and take a quick look at it. Think you have to install PC client to access it. Terra-master download site...
      My Computers


  8. Posts : 11,203
    Windows / Linux : Arch Linux
       #18

    Hi there

    Reading the Spec (although my French isn't 100% good) you need to install some sort of CLIENT on your Windows machine to access this server.

    If it were me I'd ditch the OS on the NAS if possible and install a decent Linux Distro such as CENTOS / SUSE / UBUNTU / Linux MINT etc.

    Then you can have something like SAMBA up and running (and it usually works straight out of the box).

    However if you can't / don't want to install a new OS or change the existing one then try the following :

    If you have the IP address of your NAS (on the command console even with that OS I imagine there's some comand like ifconfig which will give you the IP address. See if you can ping it from windows, and then see if you can ping TO your windows computer.

    If PING works then the network part will be OK -- it's then just a matter of configuration.

    As a previous poster recommends -- look for client software on the manufacturers site.

    I still think using Linux is the easiest and best way of running any sort of NAS

    Here I have 2 Linux servers both perfectly accessible by windows (in this case 2 computers) with ZERO problems.

    NAS unreachable-snapshot9.png

    NAS unreachable-nw1.png

    Cheers
    jimbo
      My Computer


  9. Posts : 632
    Win 10 Pro x64 1607 (Build 14393.953)
       #19

    Thanks guys for all additional troubleshooting info's, it's clear to me you've got so much in-the-box knownledge. I'll follow this thread with great interest! [emoji106]

    Cheers
      My Computer


  10. Posts : 35
    Windows 10
    Thread Starter
       #20

    AndreTen said:
    Don't really know this NAS and take a quick look at it. Think you have to install PC client to access it. Terra-master download site...
    Yes I know this but this soft is useless :/
    jimbo45 said:
    Hi there

    Reading the Spec (although my French isn't 100% good) you need to install some sort of CLIENT on your Windows machine to access this server.

    If it were me I'd ditch the OS on the NAS if possible and install a decent Linux Distro such as CENTOS / SUSE / UBUNTU / Linux MINT etc.

    Then you can have something like SAMBA up and running (and it usually works straight out of the box).

    However if you can't / don't want to install a new OS or change the existing one then try the following :

    If you have the IP address of your NAS (on the command console even with that OS I imagine there's some comand like ifconfig which will give you the IP address. See if you can ping it from windows, and then see if you can ping TO your windows computer.

    If PING works then the network part will be OK -- it's then just a matter of configuration.

    As a previous poster recommends -- look for client software on the manufacturers site.

    I still think using Linux is the easiest and best way of running any sort of NAS

    Here I have 2 Linux servers both perfectly accessible by windows (in this case 2 computers) with ZERO problems.

    NAS unreachable-snapshot9.png

    NAS unreachable-nw1.png

    Cheers
    jimbo
    Wow, thanks for your complet answer. I actually thought of switching OS, like Open Media Vault ? (or do you recommend me one in particular ?). The good things is that I can connect a VGA screen to the NAS directly, with a USB mouse and keyboard.

    For the PING, I tried last day to ping my NAS from my WIndows computer, and it's ping :/
      My Computer


 

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