Windows 10: NAS unreachable

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  1. Posts : 628
    Win 10 Pro x64 1607 (Build 14393.953)
       23 Mar 2017 #11

    I don't know about this brand, but are there and have you followed the instructions to set up this NAS in a Windows network?

    Please share a link to the instructions?

    Cheers
      My ComputerSystem Spec

  2.    23 Mar 2017 #12

    M4v3r1ck said: View Post
    I don't know about this brand, but are there and have you followed the instructions to set up this NAS in a Windows network?

    Please share a link to the instructions?

    Cheers
    There is this : 12. How can Windows computer users access TNAS shared folders?

    Under the NAS's OS I can just activate the Windows File Service. But even with this it doesn't work
      My ComputerSystem Spec


  3. Posts : 628
    Win 10 Pro x64 1607 (Build 14393.953)
       23 Mar 2017 #13

    NAS unreachable


    nathan30 said: View Post
    Thanks for your tips, but even after add the credentials, nothing appear in the network tab..

    I've updated my profile For the network, is well in private
    Please share a screen cap of this?

    Cheers
      My ComputerSystem Spec


  4. Posts : 628
    Win 10 Pro x64 1607 (Build 14393.953)
       23 Mar 2017 #14

    nathan30 said: View Post
    There is this : 12. How can Windows computer users access TNAS shared folders?

    Under the NAS's OS I can just activate the Windows File Service. But even with this it doesn't work
    Please share a screen cap of this?

    Cheers
      My ComputerSystem Spec


  5. Posts : 4,035
    Windows 10 Pro Build 1703
       23 Mar 2017 #15

    Since adding credentials have you disabled firewall for testing purposes?

    M4v3r1ck - when using a NAS does the OP have to do anything in the sharing section. It is likely set to Homegroup
      My ComputerSystem Spec

  6.    23 Mar 2017 #16

    Here is the screenshot showing the Windows File Service : Imgur: The most awesome images on the Internet
    Here is the one about credential : Imgur: The most awesome images on the Internet

    I didn't try to turn the firewall off after add the credentials, I'll test and tell you if it's works
      My ComputerSystem Spec


  7. Posts : 8,932
    Windows 10 (Pro and Insider Pro)
       23 Mar 2017 #17

    Don't really know this NAS and take a quick look at it. Think you have to install PC client to access it. Terra-master download site...
      My ComputerSystem Spec

  8.    24 Mar 2017 #18

    Hi there

    Reading the Spec (although my French isn't 100% good) you need to install some sort of CLIENT on your Windows machine to access this server.

    If it were me I'd ditch the OS on the NAS if possible and install a decent Linux Distro such as CENTOS / SUSE / UBUNTU / Linux MINT etc.

    Then you can have something like SAMBA up and running (and it usually works straight out of the box).

    However if you can't / don't want to install a new OS or change the existing one then try the following :

    If you have the IP address of your NAS (on the command console even with that OS I imagine there's some comand like ifconfig which will give you the IP address. See if you can ping it from windows, and then see if you can ping TO your windows computer.

    If PING works then the network part will be OK -- it's then just a matter of configuration.

    As a previous poster recommends -- look for client software on the manufacturers site.

    I still think using Linux is the easiest and best way of running any sort of NAS

    Here I have 2 Linux servers both perfectly accessible by windows (in this case 2 computers) with ZERO problems.

    Click image for larger version. 

Name:	snapshot9.png 
Views:	3 
Size:	87.5 KB 
ID:	126478

    Click image for larger version. 

Name:	nw1.png 
Views:	3 
Size:	205.6 KB 
ID:	126479

    Cheers
    jimbo
      My ComputerSystem Spec


  9. Posts : 628
    Win 10 Pro x64 1607 (Build 14393.953)
       24 Mar 2017 #19

    Thanks guys for all additional troubleshooting info's, it's clear to me you've got so much in-the-box knownledge. I'll follow this thread with great interest! NAS unreachable

    Cheers
      My ComputerSystem Spec

  10.    24 Mar 2017 #20

    AndreTen said: View Post
    Don't really know this NAS and take a quick look at it. Think you have to install PC client to access it. Terra-master download site...
    Yes I know this but this soft is useless :/
    jimbo45 said: View Post
    Hi there

    Reading the Spec (although my French isn't 100% good) you need to install some sort of CLIENT on your Windows machine to access this server.

    If it were me I'd ditch the OS on the NAS if possible and install a decent Linux Distro such as CENTOS / SUSE / UBUNTU / Linux MINT etc.

    Then you can have something like SAMBA up and running (and it usually works straight out of the box).

    However if you can't / don't want to install a new OS or change the existing one then try the following :

    If you have the IP address of your NAS (on the command console even with that OS I imagine there's some comand like ifconfig which will give you the IP address. See if you can ping it from windows, and then see if you can ping TO your windows computer.

    If PING works then the network part will be OK -- it's then just a matter of configuration.

    As a previous poster recommends -- look for client software on the manufacturers site.

    I still think using Linux is the easiest and best way of running any sort of NAS

    Here I have 2 Linux servers both perfectly accessible by windows (in this case 2 computers) with ZERO problems.

    Click image for larger version. 

Name:	snapshot9.png 
Views:	3 
Size:	87.5 KB 
ID:	126478

    Click image for larger version. 

Name:	nw1.png 
Views:	3 
Size:	205.6 KB 
ID:	126479

    Cheers
    jimbo
    Wow, thanks for your complet answer. I actually thought of switching OS, like Open Media Vault ? (or do you recommend me one in particular ?). The good things is that I can connect a VGA screen to the NAS directly, with a USB mouse and keyboard.

    For the PING, I tried last day to ping my NAS from my WIndows computer, and it's ping :/
      My ComputerSystem Spec


 
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