1. Posts : 1,333
    10 Pro retail 1909


    I have a gateway from Comcast which has a router within.
    I noticed the SSID was different so I went to the router and it was open without using my password. The set up appeared different too. I had typed 10.0...... and it opened to my account without using a password.

    I changed the the password and the key and logged out then reset all my devices.

    1- Most likely, could Comcast do this or was I hacked?
    I am leery about calling Comcast in case they can mess with my side of the router and will do it again.

    2- should I get my own router and bridge theirs?

    Thank you

    PS I used to click in the lower right corner and it would say us2 which is my ssid but now it just says private network. I think they did an overhaul so does this sound right that I cannot get the name within the router and just private network from the ethernet connection?
      My Computer

  2. Posts : 171
    Windows 10 Ent, Pro & Home

    Sounds like your router was reset. I think Comcast could have upgraded the firmware and reset your device. But I am only guessing.
      My Computer

  3. Posts : 1,333
    10 Pro retail 1909
    Thread Starter

    Do any of you want to lend an opinion about using the ISP router or your own?
      My Computer

  4. Posts : 1,333
    10 Pro retail 1909
    Thread Starter

    Are there any Comcast users who know about their gateway and their router?
      My Computer

  5. Posts : 1,333
    10 Pro retail 1909
    Thread Starter

    I notice there is a section that stops remote admin management. But if I stop it there is work to be done I don't understand.
    Any ideas?
      My Computer


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