I have 2 units of the NAS540. (1 currently disconnected) (when I had both attached what ever device was attached 2nd did not show up).
The (or both when attempted) unit is discover-able with the manufacture starter utility. And I can access the configuration menu from starter utility. As well as through a web browser based portal.
I have renamed device from the factory setting. (confirmed through browser maintence portal after power D & U of device)
I have set static IP for device. ( i have tried single lan port and used link aggregate where IP addresses were confirmed with router and set as static on device)
I have soft reset device for password and LAN configuration trying to solve this an no luck.
I have confirmed my router sees device and confirmed the IP address set within the device.
after a couple resets I have now gotten device to show on network but it is still showing the factory device name.
I can map one of the folders within NAS to network drive and tested saving data, all good.
the network drive still reflects the (\\NAS540) (W:) Device name in the map for w.
but shen I access device itself it shows the assigned name I gave it in device config. called Files..

Is there something within W10 i need to reset to show the device name correctly.?
I only speculate that the IP and network is NOT an issues.

This is not even address the issue when I connect the second device. I speculate that even through I adjsuted the device name of #2 within device configuration, W10 does not even display it on network since it is giving it the same default device name of NAS540.