Cannot connect to Epson wifi printer from Win10 notebook Solved

  1. Posts : 19
    Win10 Tech Preview
       13 Mar 2017 #1

    Cannot connect to Epson wifi printer from Win10 notebook


    I'm trying to install an Epson WF3520 Printer, connected to my network by wifi, onto a Windows 10 ACER laptop. (Anniversary update, and all other updates installed.)

    The printer, laptop and other computers on the network are all using reserved DHCP addresses. From the notebook, I can ping the gateway, as well as other computers on same network. I cannot ping the ip address of the printer (timeout). From another computer on the same network, I can ping the printer and gateway, 2 other computers (1 wifi, 1 ethernet), but cannot ping the notebook (also, timeout).

    The printer is already installed and working on other computers on the network, both wifi and ethernet, although I did have to remove and reinstall the printers on all other machines yesterday for unknown reasons. The printer was showing as offline on all computers - no idea why! AFAIK, this only happened over the last couple of days.

    I have......
    - verified all IP addresses using ipconfig, and also checking the router device list.
    - uninstalled the printer from the notebook, then attempted to add new printer. Port not found.
    - manually added new port by IP address. Printer installed but not responding (no test page).
    - done a Network Reset on the notebook
    - rebooted the router
    - updated notebook adapter device driver (Realtek RTL8723BS Wireless LAN 802.11n SDIO Network Adapter). No update available
    - run out of ideas!

    Any help would be appreciated. Thanks!
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 11,140
    Windows 10 Pro x64 Build 1803
       13 Mar 2017 #2

    Hi greybat

    Any chance your wifi network on Acer laptop is set to Public?

    What ever you are using as firewall on Acer, disable it and Test. Of course the the network has to be set to private on Acer laptop.

      My ComputerSystem Spec

  3. Posts : 19
    Win10 Tech Preview
    Thread Starter
       13 Mar 2017 #3


    Well, that was very simple! Thanks very much for the tip. I have no idea how my network came to be public on that computer, but, once I changed that, the printer immediately appeared!

    Thanks again!
      My ComputerSystem Spec


Related Threads
Hello. I installed a HP printer model M402dw and turned on WiFi Direct mode. I am able to connect to the printer enough to see it in the WiFi connections list as well as in Available Devices when I try to Add Printer. I am able to add the...
I have a Windows10 desktop connected by ethernet to a Huawei router (TalkTalk supplied), a laptop running Win10 and an Epson XP-405 wireless printer, both the laptop and printer connected to router wirelessly and all linked in a network and on a...
Product Name: Hp Omen 15 Operating System: Microsoft Windows 10 (64-bit) Wifi card: Intel Wireless-N 7260 Hi guys, since some days my wifi has stopped working. If I click on Wifi icon it shows only ONE (max two) NETWORK: 62047
Epson Printer Drivers for Win 10? in Drivers and Hardware
Hi does anyone know or think the 64 bit 8.1 drivers for my printer may work for Win 10? (64 bit) Epson does not offer Win 10 drivers Some sites offer the drivers but I try not to download things from sites I do not trust It could be the 8.1...
cannot uninstall Epson Printer in Drivers and Hardware
Following upgrade to 10 I need to uninstall Epson Printer and reinstall. have initiated uninstall but it will not complete the process. Anyone any ideas how to achieve this please?
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 21:41.
Find Us