Windows 10: Need help RDC from laptop Win10 Home to desktop Win10 Pro

  1.    10 Mar 2017 #1

    Need help RDC from laptop Win10 Home to desktop Win10 Pro

    I'm new to this forum and I need help. I contacted MS support and was told that I could not RDC from my laptop that has Windows 10 home to my desktop that has Windows 10 Pro. I was told that both had to be Windows 10 Pro. I don't think that is true. Can someone help me?

    I'm easily confused in network stuff when it comes to configuring routers, permissions, stuff like that. I'm hoping that someone will be able to help me get my network established and permissions set. Then I can RDC and run programs on my desktop from my laptop. I have some graphics programs that just don't perform well on my laptop, but work very well on the desktop.

    Thanks in advance,

      My ComputerSystem Spec

  2. sml156's Avatar
    Posts : 664
    Microsoft Windows 10 Pro 64-bit
       11 Mar 2017 #2

    Whoever you talked to at MS support was a moron.

    Yes you can connect from a Home version of Windows to a Pro version of Windows.

    See if this tutorial written by Kari on TenForums helps.
    RDC - Connect Remotely to your Windows 10 PC
      My ComputerSystem Spec

  3.    11 Mar 2017 #3

    I wouldn't go as far as to say that the MS person is a moron, but indeed it can be done. The tutorial written by Kari may seem a lot to take in for you if you want to quickly set up a rdp connection, but if you're new to this, my advice would be to pour yourself a cup of coffee and take your time to read through it. There are a lot of images (screenshots), so progressing through the tutorial goes fluently

    Anyway, good luck and let us know how it went

      My ComputerSystem Spec

  4.    11 Mar 2017 #4

    Thanks to sml156 and erikg for your responses. I will read through the tutorial and let you know how it goes.
      My ComputerSystem Spec

  5.    13 Mar 2017 #5

    Thanks for your help!! It worked perfectly
      My ComputerSystem Spec

  6.    13 Mar 2017 #6

    nitehawkhp said: View Post
    Thanks for your help!! It worked perfectly
    Hi there

    Glad it worked -- but pity you didn't get the name of that Imbecile at Ms support --you should file a complaint.

    Trouble is so much "Support" (does that word actually exist in English any more !!!) is off shored / outsourced so Ms (and other large companies) don't have any direct control over the quality of staff in some of those outfits -- a Robot would have given you the correct answer.

    I wonder how many people have for example upgraded needlessly their version of Windows based on receiving the wrong advice from this type of service.

    I see you are in the USA -- well "Sue the Pants" off Ms - saying you had to spend TIME AND MONEY (don't forget to charge handsomely for your time) on sourcing, and installing a new version of Windows plus re-installing all your applications -- say 1 Days work -- 2,000 USD would be good for starters knowing typical U.S Lawyers fees.

    A few of those and I'm sure the quality of service would be mega improved !!!!. Even if it doesn't go to Court or gets thrown out the thought of zillions of similar cases will certainly wake Ms up a bit. !!!

      My ComputerSystem Spec

  7.    13 Mar 2017 #7

    I faced the same problem one month 10 has a set all driver but if any time did not install correctly then face some problem like this.
      My ComputerSystem Spec

  8. sml156's Avatar
    Posts : 664
    Microsoft Windows 10 Pro 64-bit
       13 Mar 2017 #8

    I would try to get your money back if I were you. That is if you did pay anything for it.

    Did they want you to buy an upgrade to Pro, That would tell me that all they are there for is to make money any way they can and in your case that would be the commission on selling you the upgrade.

    Shady practices at the least if true.

    Oh and glad to hear you figured it out.
      My ComputerSystem Spec


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