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  1.    05 Mar 2017 #1
    Join Date : Dec 2016
    Posts : 25
    Windows 10 Home 64-Bit

    Internet connection freezes


    Like the title says, my internet connection has been freezing constantly and I haven't been able to fix it through the basic Device Manager options. It's only this PC that gets this problem, my phone and other devices don't get this.

    I use speedtest.net to check for problems since I am not that familiar with the technical side of computers and don't know what else to use. My specs are in the tab below and my driver is a Realtek 8812AE Wireless LAN 802.11ac PCI-E NIC.

    If there's anything else I can do, please tell me. If you need it, I can show you a video of the speedtest in action. I get about 15.88 mb/s and suddently it freezes there and goes down to 15.87, 15.86 every 2-3 seconds, literally dropping the connection.

    Thank you for your help.
      My ComputerSystem Spec
  2.    05 Mar 2017 #2
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,451
    windows 10

    Is your router AC?
      My ComputerSystem Spec
  3.    05 Mar 2017 #3
    Join Date : Jan 2014
    Austin, Texas
    Posts : 1,452
    17025 Pro

    ...and how many other devices are connecting to the router, is it dual range 2.4 and 5?
      My ComputerSystem Spec
  4.    06 Mar 2017 #4
    Join Date : Dec 2016
    Posts : 25
    Windows 10 Home 64-Bit
    Thread Starter

    This has only been happening for about 4-5 days. I've had this PC since December and nothing like this has happened before. My router is AC yes, and the devices are 3-4, depending.
      My ComputerSystem Spec
  5.    06 Mar 2017 #5
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,451
    windows 10

    Any new routers close to using same channel?
      My ComputerSystem Spec
  6.    06 Mar 2017 #6
    Join Date : Dec 2016
    Posts : 25
    Windows 10 Home 64-Bit
    Thread Starter

    I don't think so? I don't quite know what you mean by that.
      My ComputerSystem Spec
  7.    06 Mar 2017 #7
    Join Date : Dec 2016
    Posts : 25
    Windows 10 Home 64-Bit
    Thread Starter

    ...........
      My ComputerSystem Spec
  8.    07 Mar 2017 #8
    Join Date : Dec 2016
    Posts : 25
    Windows 10 Home 64-Bit
    Thread Starter

    Ok I guess no one wants to help
      My ComputerSystem Spec
  9.    07 Mar 2017 #9
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,451
    windows 10

    Please be patient we are all volunteers and do have family as well if you have an Android phone get wifi analysts from play store and it will show if other routers are interfering with your signal
      My ComputerSystem Spec
  10.    08 Mar 2017 #10
    Join Date : Dec 2016
    Posts : 25
    Windows 10 Home 64-Bit
    Thread Starter

    I have an iPhone unfortunately.
      My ComputerSystem Spec

 
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