1.    01 Mar 2017 #1
    Join Date : Mar 2017
    Posts : 2
    Windows 10

    Network unplugged after update Windows 10


    Hi

    I know this error is resolved on many forums and websites. But seems mine is different.

    My PC's network cable was working normally until I installed windows 10 and then update it. Updating is hanged and after when I shutdown and start PC. it shows network cable is unplugged. I tried to check in BIOS to enabled Network. I also tried to uninstall Network driver and then restart PC but same error.
    After then, I moved this windows 10 HDD to another PC to check, for the first start, the network works normally. but from the second, it shows network is unplugged again.
    So now 2 my PC's with the same error. When I unplugged the HDD and changed by another HDD with windows 8.1 to 2 these PCs, it still shows network unplugged with this new HDD.

    Could you please help me? now I have no idea about this problem.

    Thank you.
      My ComputerSystem Spec
  2.    01 Mar 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,127
    Windows 10 Pro Build 1703

    Welcome to the TenForums @chobong

    Yes you are right, this issue is well documented on internet.

    You didn't mention what is the manufacture and model number of your Network Adapter? or Motherboard?

    One solution which caught my attention was a complete power off as you said the problem moved to your 8.1 disk. This means powering down your desktop, removing the plug from the wall and I would even add, pressing power button for 20 seconds. I would then wait, I know you want to get going again, but I would just let it sit for five minutes. Then plug back in and power up.

    I would also take the opportunity to power down, wait 20 seconds and power on router.

    Other solution was to enter device manager, open the properties of the network adapter and set the speed to half duplex, others said to set to full duplex. What I took from this, get off Auto.

    Now because you said it work until the update I would also suspect the driver. Just because Windows found a new driver doesn't mean its right. I would go to vendor site and get their driver and I would use it. If Windows updates agian then we need to disable Windows handling driver updates.


    Ken
      My ComputerSystem Spec
  3.    03 Mar 2017 #3
    Join Date : Mar 2017
    Posts : 2
    Windows 10
    Thread Starter

    Thank you so much Ken.

    Now it's working on both 2 PCs. I am not sure what I did but seems this method works for me.

    "One solution which caught my attention was a complete power off as you said the problem moved to your 8.1 disk. This means powering down your desktop, removing the plug from the wall and I would even add, pressing power button for 20 seconds. I would then wait, I know you want to get going again, but I would just let it sit for five minutes. Then plug back in and power up. "

    Thank you again.
      My ComputerSystem Spec
  4.    03 Mar 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,127
    Windows 10 Pro Build 1703

    You are welcome and thank you for posting back, others will benefit.


    Ken
      My ComputerSystem Spec

 


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