1.    24 Feb 2017 #1
    Join Date : Oct 2014
    Posts : 940
    Windows 8.1, Win10Pro

    WiFi no longer works in Win10


    Have an HP DV6 laptop running both Win7 and Win10, which I upgraded to Win10 when it first came ouy. Has been working fine, since.

    Only use WiFi when we take this on vacation, once a year. WiFi worked fine last April, but this week, does not work at all in in in Win10. Works fine i Win7, though.

    The LED in F12 key does not change from red (in Win10), although Airplane mode does toggle on and off. Troubleshooting finds nothing it can fix. Device manager shows no errors. Network connections shows red x in Realtek WLAN.

    My guess is the driver for the "WiFi switch" (f12) got overwritten,but I can find no such device either in Win7 or Win10.

    Have checked Windows Updates back to Aug 2016 but found nothing specific to drivers, and have driver updates disabled.

    I could try a repair-install or clean-install, but would rather see if anyone else has run into this and fixed it, first. And please do NOT send me to the HP support forums -- as the last time I went there, it was a total waste of time!
      My ComputerSystem Spec
  2.    24 Feb 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,081
    Win 10 Pro (1703)

    Silly question- can you toggle WiFi on and off in the Action Centre? (where the Airplane button is)

    The exact model of your laptop may help someone.
    Note: appears listed as Vista/Win 7 on HP's site.

    And can you confirm you've already tried the troubleshooter (rt click tray icon)?

    Also in
    Control Panel\Network and Internet\Network Connections
    rt click Wifi, click Diagnose
      My ComputerSystem Spec
  3.    24 Feb 2017 #3
    Join Date : Oct 2014
    Posts : 940
    Windows 8.1, Win10Pro
    Thread Starter

    Dalchina:

    Laptop is HP dv6-6c14nr came with Win7, upgraded to Win10 early on, worked fine until now -- despite lack of HP win10 drivers.

    Tried toggling Airplane mode in Action Center, but while WiFi would toggle to ON, it would immediately then toggle back to Off. Could not get it to stay on.

    Tried troubleshooting again, it failed again -- said wireless capability is turned off -- plug in ethernet cable. Also said Radio is off (SW switch). Said it fixed it, but it did not.

    So, I plugged in a network cable to compose and send this reply -- but noticed suddenly that the f12 LED was now white, not red!

    So, disconnected the network cable, retried WiFi -- and it now works! I then tried toggling WiFi with f12 and now, it does toggle off and on.

    So, it looks like running the diags again actually fixed it.

    Thanks much for the suggestions -- I really appreciate them.
      My ComputerSystem Spec
  4.    24 Feb 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,081
    Win 10 Pro (1703)

    Ha! A troubleshooter that actually helped.. amazing, even if not straightforwardly. Problem is often we're just guessing..
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved Windows Camera app no longer works
On my ASUS G74SX-3DE Notebook, Windows Camera no longer works after the app update(s) recently. It would start up with: 47734 I have no idea who makes the camera for the device and ASUS doesn't provide Windows 10 drivers except the camera...
Software and Apps
Open network no longer works
Prior to W10 I had a network NOT using Homegroup. Network worked who needs it? Now, I see some of my devices on the network, but when I try to share files I get a window requesting user name and password. Never used passwords before. I think...
Network and Sharing
Windows 10 no longer works...
I'm really upset about the new windows 10 upgrade. I had windows 7 and worked fine till I updated. Now my sound keeps going out, my wifi doesn't turn on, everything lags, nothing works, it's slower than ever before. This happened one month after...
Performance & Maintenance
Solved Start menu no longer works
My Win10 Start menu no longer works with my main user account. It still works under other user logins. It doesn't open whether I hit the Windows key or if I click the Start button. Any clues?
General Support
Solved Win + P hotkey suddenly no longer works - Help?
Been using Windows 10 since it came out, but suddenly today, my Win+P hot key do nothing, so it wont allow me to select which of my screens I want to use in a fast and easy way. Other hotkeys like Win+X, Win+Tab etc are still working. Anyone that...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:46.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums