Printer sharing on network

  1. Posts : 12
    Windows 10 64 bit
       21 Feb 2017 #1

    Printer sharing on network

    I have a new MFC installed on a network computer but connected via USB. The printer is set up to share and I can connect and print from another desktop on a wired network. However, I can not load the printer utilities and remotely configure the MFC. The error message says the printer is offline. I want to be able to connect to the printer from my desktop and view the status and configuration.
    The MFC is a Brother, MFC-J6920DW.
    Please, I am a computer user not a techie so use layman's terms.

    Thank you.
    Tom R.
    Last edited by tlrsr; 21 Feb 2017 at 16:43.
      My ComputerSystem Spec

  2. Posts : 411
    Windows 10 Pro x64, Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
       21 Feb 2017 #2

    Hi Tom and Welcome.

    Why not just connect that printer directly to the network rather than USB to one of the computers? That way it is independent and can be controlled from any computer on the network.

      My ComputerSystem Spec

  3.    21 Feb 2017 #3

    The util will be looking for a usb connection have you checked on makers site they often have a network util for status etc and some even have remote scanning
      My ComputerSystem Spec

  4. Posts : 12
    Windows 10 64 bit
    Thread Starter
       21 Feb 2017 #4

    Paul, thanks for resonding.
    The way the office is set up there isn't an available network cable and the IT department will not run one or allow an additional router.
      My ComputerSystem Spec

  5. Posts : 12
    Windows 10 64 bit
    Thread Starter
       21 Feb 2017 #5

    Samurai. Thanks for the post.
    I was online with Brother support and they declined to help saying it was a Windows sharing problem and directed me to Microsoft.
      My ComputerSystem Spec

  6. Posts : 12
    Windows 10 64 bit
    Thread Starter
       21 Feb 2017 #6

    Also from my desktop, the MFC is accessed thru another computer that is connected to the MFC via a USB cable. The utility software thinks the printer is offline.
      My ComputerSystem Spec


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