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  1.    01 Feb 2017 #1
    Join Date : Jan 2017
    Posts : 7
    Windows 10

    srvnet keeping computer awake even when not sharing files


    So my computer (let's call it "Server") won't sleep because of srvnet as shown by cmd --> powercfg /requests. It only started recently but I don't know what caused it to do this.

    I have always had folders on Server shared with other computers ("Clients") on the network. Server used to go to sleep after Clients finished streaming movies from it but not anymore; Server just stays awake forever until I manually tell it to Sleep or shut down.

    I can't disable srvnet as some tutorials on here have recommended. If I do that then Server sleeps just fine but it will go to sleep even when there's Clients streaming from it.

    Is there a way to find out what srvnet is doing that's keeping the computer awake? This is getting very frustrating!! I would much rather not do a system restore or format/reinstall as it's a pain to get everything set up again.

    Thanks in advance!
      My ComputerSystem Spec
  2.    03 Feb 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,102
    Windows 10 Pro Build 1703

    Welcome to the TenForums @iNoob

    First thing I would do, knowing what Power Management options you changed, I would enter Power Management and restore defaults. I would then shutdown windows, holding shift key down and click on Shutdown.

    On restart I would go back into Power Management and reset options to your preferences.

    As a tool, Process Explorer, part of Sysinternals may shed some light. Its free so no harm done. Only download from technet.microsoft.com
      My ComputerSystem Spec
  3.    06 Feb 2017 #3
    Join Date : Jan 2017
    Posts : 7
    Windows 10
    Thread Starter

    Thanks, Caledon. It's good to be here.

    I tried resetting power management settings to default, shift + shut down, start computer and setting power management to my preferences again (didn't change anything except sleep time to 1 min so that I don't have to wait a long time). It didn't work.

    Downloaded Process Explorer and didn't see anything suspicious.

    Thanks for trying, I might just wipe Windows and reinstall in the future. For the mean time I'll just have to live with manually putting the computer to sleep...
      My ComputerSystem Spec
  4.    06 Feb 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,102
    Windows 10 Pro Build 1703

    Well lets see if a full energy report will yield any more info.

    At a Command Prompt (admin) type the following command

    powercfg /energy /output %userprofile%\desktop\Energy.html

    (There is a space between the word output and the percent sign.) This will put the energy html report on your desktop. Double click to open.
      My ComputerSystem Spec
  5.    06 Feb 2017 #5
    Join Date : Jan 2017
    Posts : 7
    Windows 10
    Thread Starter

    First thing in the report:
    Errors
    System Availability Requests:System Required Request
    The device or driver has made a request to prevent the system from automatically entering sleep.
    Driver Name
    \FileSystem\srvnet

    All the other computers in the house are off. Is there a way to attach the Energy HTML file? It's a pretty big report. It's not allowing me to upload the file saying invalid format.

    By the way, here are some things that I did around the time when this issue started occurring. I don't remember exactly when it started so this happened over several weeks.

    - New graphics card: GTX 1060 (upgraded from onboard Intel)
    - Installed some games that I...borrowed from a friend. (Could this be the cause)?
    - Tried to install Java for something (I know, it's stupid, should never have done it) and f***ing Yahoo bullshit got installed with it. Should not have clicked "Next" repeatedly. Removed everything as far as I know.
    - Installed Malwarebytes and did a scan of the computer, only found remnants of Yahoo crap. Wiped it all.
    - Some Windows updates as they come.
      My ComputerSystem Spec
  6.    06 Feb 2017 #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,102
    Windows 10 Pro Build 1703

    If you enter report and Select all, CRTL + A, you should be able to paste into Notepad.

    Of the stuff you listed I'm thinking something it has to do with GTX1060. That changed actual drivers.

    That said, and I don't play games, they could also be issue. You would have to search game by game with sleep and srvnet included in search term. Maybe one of them needs to talk to mothership.

    If its a game issue, that being "Borrowed" against company usage policies, forum members by rules can't help.
      My ComputerSystem Spec
  7.    06 Feb 2017 #7
    Join Date : Jan 2017
    Posts : 7
    Windows 10
    Thread Starter

    Ok, I'll keep trying different things and will report back if I solve this. Thanks for your help.

    Here's the text file of the Energy Report. Energy.txt
      My ComputerSystem Spec
  8.    06 Feb 2017 #8
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,102
    Windows 10 Pro Build 1703

    So I searched on the device id'ed in report PCI\VEN_8086&DEV_8CB1 and not sleeping and got a lot of hits.

    This is a long thread with ideas. Mentions monitor so we might be back to card installation, talks to BIOS (did you load defaults when you installed, even a cmos reset by removing battery) , and real unplugged power down etc.

    Windows 10 won't go to sleep automatically - Microsoft Community
      My ComputerSystem Spec
  9.    06 Feb 2017 #9
    Join Date : Jan 2017
    Posts : 7
    Windows 10
    Thread Starter

    Alright I'll give it a read through to see what I can find. Thanks for the help. If this is the real culprit then it's super weird that the report would say "Note that this issue will not prevent the system from sleeping."
      My ComputerSystem Spec
  10.    06 Feb 2017 #10
    Join Date : Oct 2014
    Posts : 357
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64

    Have you tried adding a request override for srvnet ?
      My ComputerSystem Spec

 
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