Windows 10: Internet running very slow Solved

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  1. Caledon Ken's Avatar
    Posts : 10,660
    Windows 10 Pro x64 Build 1803
       18 Jan 2017 #11

    Nez your slow speed on this device has been caused by the failing installs and repetitive downloads. As you say your PS3 is fine. Your device was in trouble. Once you can dedicate your Internet service to serving you and not the updates you will be find. That update that you mention is almost 1GB.

    If it fails report back and we can solve with a manual installation.
      My ComputerSystem Spec

  2.    18 Jan 2017 #12

    All the updates are done hasn't made any difference, speed test 10.3mb
      My ComputerSystem Spec

  3. Caledon Ken's Avatar
    Posts : 10,660
    Windows 10 Pro x64 Build 1803
       18 Jan 2017 #13

    What speed are you paying for? When you tested were you wired to router or wireless?
      My ComputerSystem Spec

  4.    18 Jan 2017 #14

    That is what i'm paying for , just got ordinary broadband, was tested wireless, but i connected it yesterday, still had the same problem
      My ComputerSystem Spec

  5. Caledon Ken's Avatar
    Posts : 10,660
    Windows 10 Pro x64 Build 1803
       18 Jan 2017 #15

    I'm not understanding. If you are paying for 10mb and likely its up to 10Mb, love those suppliers, and when you tested you got 10.3Mb. Not following comment "but I connected yesterday, still had same problem"
      My ComputerSystem Spec

  6.    18 Jan 2017 #16

    sorry, i mean i connected with an ethernet cable yesterday, but still had the same slow running issue
      My ComputerSystem Spec

  7. Caledon Ken's Avatar
    Posts : 10,660
    Windows 10 Pro x64 Build 1803
       18 Jan 2017 #17

    Okay. Can you confirm the speed you are paying for is it 10Mb. Usually wired reports faster so I think you are at limit of connection, if it is 10Mb.

    That means you have to focus on what is going on in your machine. Did you change or update your AV? Are you running multiple AV's?
      My ComputerSystem Spec

  8.    19 Jan 2017 #18

    Av hasn't changed. I tried switching it off anyway and it didn't make any difference
      My ComputerSystem Spec

  9. slicendice's Avatar
    Posts : 3,560
    Windows 10 Pro x64 v1809 Build 17763.104 (Branch: RS5 Release Preview)
       19 Jan 2017 #19

    Did you do the Especially the Jitter part is important. What values did you get?

    Did you reboot the modem?

    Is it possible that the modem/router has assigned the same IP to another device before. That could cause some bad behavior.

    It is really important to diagnose the actual connection to your ISP and further, then the modem and it's settings, after that we can start looking at the computer itself. Usually a Modem reset solves all issues, especially regarding response times.
      My ComputersSystem Spec

  10.    19 Jan 2017 #20

    ping 19ms
    jitter 7ms
    line quality b*
      My ComputerSystem Spec

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