I have to boot up and then restart in order to get internet connection


  1. Posts : 9
    Windows 10
       #1

    I have to boot up and then restart in order to get internet connection


    The first time I boot up everything goes well, except the internet icon has a red x on it and a message that says "no internet connectivity and none available". I then restart the computer and it boots up the same as the first time, except I now have an internet connection. It has been doing this off and on for a while, sometimes possibly to an update and sometimes to whatever and I have lived with it. However, if someone has a solution to this problem I would certainly appreciate knowing it. If a registry change is required-I am comfortable doing that.
      My Computer


  2. Posts : 8,105
    windows 10
       #2

    When you boot first time open and prompt type ipconfig /all then ipconfig /renew post results does the network show in device manager is it wireless or cable
      My Computer


  3. Posts : 9
    Windows 10
    Thread Starter
       #3

    Sorry for delay in answering but had company


    I did run the ipconfig command as you suggested on both the non internet connection and the restart internet connection. I also saved them as attachments, but not sure how large an image is allowed on this forum.

    The non internet connection does show in the Device Manager and it is an Ethernet connection, but it has a triangle on the Network indicating some sort of problem.

    Hope this provides some of the info that you need. If I need to send the ipconfig shots I am not sure how to do that or what the maximum size should be.

    Thanks so much for your reply and hopefully it can be solved, but if not I reckon I can live with it.:)
      My Computer


  4. Posts : 8,105
    windows 10
       #4

    You can copy and paste get from cmd prompt as txt menu top left mark then copy
      My Computer


  5. Posts : 9
    Windows 10
    Thread Starter
       #5

    Here are the connected and non-connected ipconfigs.


    Hi Samuria

    This is the ipconfig for the internet connection.

    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. All rights reserved.

    C:\Users\ElmerHSeale>ipconfig

    Windows IP Configuration


    Ethernet adapter Ethernet:

    Connection-specific DNS Suffix . : roc.mn.charter.com
    IPv6 Address. . . . . . . . . . . : 2002:42bc:90ad:0:fc3a:12a:2443:760
    Temporary IPv6 Address. . . . . . : 2002:42bc:90ad:0:1c07:d3d8:a447:85a6
    Link-local IPv6 Address . . . . . : fe80::fc3a:12a:2443:760%3
    IPv4 Address. . . . . . . . . . . : 192.168.1.138
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : fe80::6a7f:74ff:fec6:c549%3
    192.168.1.1

    Ethernet adapter Ethernet 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.roc.mn.charter.com:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : roc.mn.charter.com

    Tunnel adapter Local Area Connection* 10:

    Connection-specific DNS Suffix . :
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:10fe:3e48:bd43:6f52
    Link-local IPv6 Address . . . . . : fe80::10fe:3e48:bd43:6f52%6
    Default Gateway . . . . . . . . . :

    C:\Users\ElmerHSeale>

    This is the ipconfig for the non-connected internet connection. I hope that this is what you were asking for. Thanks again for all your help-it is greatly appreciated.

    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. All rights reserved.

    C:\Users\ElmerHSeale>ipconfig

    Windows IP Configuration


    Ethernet adapter Ethernet 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    C:\Users\ElmerHSeale>
      My Computer


  6. Posts : 9
    Windows 10
    Thread Starter
       #6

    My apologies to you Samurai


    I posted the wrong ipconfigs that you asked for originally, the ipconfig/all and the ipconfig/renew, so I will now post the correct ones. It seems like as though I have two MBRs for some reason or the other. I am almost tempted to remove the non-connected one, AFTER I have made a full backup, but that might not be wise to do. I reckon I don't know what to do. I hope that you do.

    Here is the ipconfig/all


    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. All rights reserved.

    C:\Users\ElmerHSeale>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : ElmerHSeale-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Ethernet 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Kaspersky Security Data Escort Adapter
    Physical Address. . . . . . . . . : 00-FF-D2-E3-C8-80
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\ElmerHSeale>

    Here is the ipconfig/renew

    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. All rights reserved.

    C:\Users\ElmerHSeale>ipconfig/renew

    Windows IP Configuration

    No operation can be performed on Ethernet 2 while it has its media disconnected.

    C:\Users\ElmerHSeale>ipconfig/renew

    Windows IP Configuration

    No operation can be performed on Ethernet 2 while it has its media disconnected.

    C:\Users\ElmerHSeale>
      My Computer


  7. Posts : 8,105
    windows 10
       #7

    It seems from that the network card disapears next time goto device manager and click refresh see if it comes back that way is this a built in to motherboard card?
      My Computer


  8. Posts : 9
    Windows 10
    Thread Starter
       #8

    Unless I am overlooking the possibility


    I cannot find any option in the Device Manager to refresh the Network Adapter. Also, the scanty information that I have on the network adapter, indicates that it is built into the motherboard.

    Again, I thank you for your help.
      My Computer


 

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