Windows 10: Win 10 update causes lost internet connection

  1.    28 Dec 2016 #1

    Win 10 update causes lost internet connection


    I've had this problem before, this time on a HP All In One. A Win update caused the ethernet connection to be unusable. I finally got it back using system restore. I don't have any confidence that Windows won't just reinstall an unsuitable driver. Neither Windows or HP apparently considers a consumer throwaway AIO worthy of providing proper drivers.

    So my question is, is there any way to reverse engineer the driver that is working into an .exe that can simply be left on the desktop and reinstalled in the event the wrong drivers are installed again?
      My System SpecsSystem Spec

  2. Caledon Ken's Avatar
    Posts : 1,415
    Windows 10 Pro Build 1607
       30 Dec 2016 #2

    One should be able to get that exe for that driver version either from HP or from the original equipment manufacturer. I do this exact same thing for my Intel Ac7260. I kept a copy because even with update my drivers off I get a new driver when I major update is released.

    To tell Windows to stop updating my drivers. ( Process is reversible by clicking Yes).

    Stop Windows Updating Drivers
    Right click on Windows Start
    Click on Control Panel
    Click on System and Security
    Click on System
    Click on Advance system settings
    Click on Hardware tab
    Click on Device Installation Settings
    Click on No
    A menu appears (first time) click Never Install driver software.
    You may get a warning. Click the option that says I’ll take care of it (not exact words)
      My System SpecsSystem Spec

  3.    30 Dec 2016 #3

    Will the .exe from HP have the same name as the .sys that is installed?

    Thanks for the other advice, I didn't know you could do that! I've had a multitude of similar issues with touchpad drivers on Dell computers.
      My System SpecsSystem Spec

  4. Caledon Ken's Avatar
    Posts : 1,415
    Windows 10 Pro Build 1607
       30 Dec 2016 #4

    Yes the package from HP will be an exe and it will install everything it needs, especially the driver. The key is the driver version number. Not sure if same name again, its the version number and associated files to make that driver go.

    Actually once you install the drivers manually they will stay on your device until you do a clean install. If the driver were to get updated, then you would go into device manager, etc, etc, and click update driver. Windows will give you two options, tell it to browse your computer and you can pick the version you want.

    If you are using driver more recent than HP has on file go to vendor sites. Never know what you are going to catch on the web. Other here may know and use a very good driver site, I use computer manufacture or device vendor.

    Yes I use Win 10 on an old d630 and finding its driver was a pain. I found it roaming the Dell site. Sure windows will install one to work but you can't access to customize.
      My System SpecsSystem Spec

  5.    30 Dec 2016 #5

    I've found that there is little rhyme or reason which computers end up with driver issues. I've had issues with several of the Dell Latitude E64xx series, and HP of course. But I put it on a P4 Dell Optiplex 280 and haven't had to custom install a driver.
      My System SpecsSystem Spec


 

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