1.    15 Dec 2016 #1
    Join Date : Dec 2016
    Posts : 3
    Windows 7 Pro 64 Bit

    Windows 10 (Connections killed on PC lock)


    Hello and thank you for taking the time looking at this.

    I have 2 users that have upgraded to new Surface books which come with Windows 10 pro installed, these two computers are the only two out of 100+ that when screen locked they lose all of the connections (RDP, QuickBooks, Prophix, etc.) upon unlocking the screen the user is required to re-log into these.

    {Solutions tried}

    Tried changing the power settings to not shut off any devices (NIC) on sleep, lock, hibernate. (No change)
    Tried a Regedit change that was described in a posting similar to this on the forums here. (No change)
    Tried Adapter settings>Configure to adjust power settings management there, but was no option. (No change)

    Any help on this would be fantastic, Im ready to downgrade them both to Windows 7 here next week since the problem is costing too much time.

    Thanks in advance
      My ComputerSystem Spec
  2.    15 Dec 2016 #2

    There's a special support group for Surface Book owners: Microsoft Surface support | Surface help and how-to | Surface setup and troubleshooting. I bet you can get answers there that you can't get anywhere else.
    HTH,
    --Ed--
      My ComputersSystem Spec
  3.    15 Dec 2016 #3
    Join Date : Dec 2016
    Posts : 3
    Windows 7 Pro 64 Bit
    Thread Starter

    Quote Originally Posted by EdTittel View Post
    There's a special support group for Surface Book owners: Microsoft Surface support | Surface help and how-to | Surface setup and troubleshooting. I bet you can get answers there that you can't get anywhere else.
    HTH,
    --Ed--
    Thank you for the reply!
    Sounded like a joke opening there for a minute, I had to re-read it. "Special Support Group" I use that line for Iphone users 8)

    Thanks again for the link it is much appreciated.
      My ComputerSystem Spec
  4.    15 Dec 2016 #4

    Yeah: I get it. It's like "special projects" in the corporate world, right? Alas, it's not a joke, though perhaps the joke is on all of us. Notice I said in my first post "answers you can't get anywhere else" rather than the more comforting "answers you might need."
    HTH,
    --Ed--
      My ComputersSystem Spec
  5.    15 Dec 2016 #5
    Join Date : Dec 2016
    Posts : 3
    Windows 7 Pro 64 Bit
    Thread Starter

    Quote Originally Posted by EdTittel View Post
    Yeah: I get it. It's like "special projects" in the corporate world, right? Alas, it's not a joke, though perhaps the joke is on all of us. Notice I said in my first post "answers you can't get anywhere else" rather than the more comforting "answers you might need."
    HTH,
    --Ed--
    Regardless the link brought me to an area I could utilize very well to find my solution. Thanks again for the helpful reply and laugh, have a great day!
      My ComputerSystem Spec
  6.    15 Dec 2016 #6

    You're welcome. Hope you do get the help you need.
    Best wishes, and happy holidays, too.
    --Ed--
      My ComputersSystem Spec

 


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