1. Joined : Dec 2016
    Posts : 1
    Windows 10
       06 Dec 2016 #1

    Acer Laptop - WiFi connected but no Internet secured.

    Hello all,

    I use an Acer Aspire V7 581PG which is around 3 years old and had constant WiFi problems, though manageable until now.

    I usually use a Huawei O2 dongle for work because my home WiFi doesn't reach to my studio.

    Its a USB dongle that I leave plugged in most of the time, but when I go downstairs it connects to our home WiFi.

    Earlier I was downstairs using the home WiFi, shut the lid, and later took it upstairs to connect to the dongle, but now I am getting 'secured, no internet' when attempting to connect.

    I have attempted to connect to my Huawei dongle, my home Sky Router WiFi, my phone hotspot, hardwiring ethernet to the Sky Router and at another house's BT Homehub 5 and the issue is still the same.

    Trying to fix it I have attempted:

    • Uninstalled the WiFi adapter and restarted with scan for hardware changes. (Qualcomm Atheros AR5BWB222)
    • Netsh commands (with a restart following)
    • ip config release
    • ip config start (didn't work at all)
    • ip config stop (when doing this it failed and mentioned something about no media connected?)
    • Disabling Bluetooth modules

    • Entering a static iPv4 address and Google DNS addresses show 'Connected - Secured' but no pages load nor does pinging microsoft.com (4 packets sent, 0 received, 100% loss)

    Thanks in advance for any help you can give me.

    EDIT - System restore to a week back resolved the issue. Not quite sure what happened or what was the initial cause.
    Last edited by Martin421; 06 Dec 2016 at 09:45.
      My System SpecsSystem Spec


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