Can't Reconnect Drives When Starting Up

About 1 out of every 4 or 5 times our users turn on their computers they cannot access shared drives that are on the network. Never had this problem with previous versions of windows. Is there a fix for this? Thanks.

Are they being mapped from a logon script or GPO?

Neemobeer said:

Are they being mapped from a logon script or GPO?

They are just mapped via Network-->Map Network Drive --> reconnect at login

Have you checked in the event viewer for errors regarding the mappings? Are these Pro or Enterprise Windows machines?


If you have access to the server that is hosting the shares, I would go into gpedit on the server and turn on "Audit File Share" under Computer Configuration > Windows Settings > Security Settings > Advanced Audit Policy > System Audit Policy > Object Access. If the connection fails to the share from the end user device it should tell you why it failed.

Neemobeer said:

Have you checked in the event viewer for errors regarding the mappings? Are these Pro or Enterprise Windows machines?


If you have access to the server that is hosting the shares, I would go into gpedit on the server and turn on "Audit File Share" under Computer Configuration > Windows Settings > Security Settings > Advanced Audit Policy > System Audit Policy > Object Access. If the connection fails to the share from the end user device it should tell you why it failed.

Ok, thank you. I will try that shortly.

craigg said:

About 1 out of every 4 or 5 times our users turn on their computers they cannot access shared drives that are on the network. Never had this problem with previous versions of windows. Is there a fix for this? Thanks.

The problem may be at the server end...

Microsoft Support said:

This behavior occurs because the systems can drop idle connections after a specified time-out period (by default, 15 minutes) to prevent wasting server resources on unused sessions.

You can go to the Server and...

...change the default time-out period on the shared network computer. To do this...

...Use Registry Editor to increase the default time-out period.

https://support.microsoft.com/en-gb/...itmyselfalways

Bree said:

The problem may be at the server end...

You can go to the Server and...
https://support.microsoft.com/en-gb/...itmyselfalways

Thanks Bree. Its not losing the connection while the computer is turned on, its usually in the morning time when users go to turn their computer on. Doesn't happen the same days for all users, but does seem to affect most windows 10 users every so often.