New
#1
Problem with internet drop outs
My boys who live with their mum have sky fibre 38mb download, 9mb upload & it stays connected no issue's what so ever. However the sky black router is only b/g 54g. So wifi won't be great. But it's wired up to a duel band router 300mbps & it works great. However a small problem that's arose that was apparent at the start but I thought I fixed with the router update.
When my boys are online. Every now & again their internet acts like they don't have internet. They still remain connected to the wifi & the router logs show no disconnections. Doing speed tests shows they get 34mbps download & 9mbps upload. But it prevents them playing on server based games. Like minecraft & so forth. They all keep getting disconnected every 30 - 60 seconds for about 10 seconds & then its back. They have hamachi installed which is recent & it pings perfectly fine between computers. But it also kicks me off teamviewer & logmein & prevents me from connecting for a good 10-15 seconds.
They have 3 pc's connected close to the router & they all get top end speeds no problems. Its just the short drop outs that don't disconnect them from the wifi but stops all data to & from. I've no idea what's causing it & hope someone could fire me some suggestions to try.
It's a new router & tested myself on my own network not to be at fault. New ethernet cable to hook from sky router to the new one. They get top end speeds & full signal strength & running windows 10.
Suggestions please :0)