RDP Problems

buzzbored said:

I know you are right about using a better method, our quickbooks is a v11 and I've discussed this with them also. Our accountant is a QB rep and has discussed the QB with them also. I'm still stuck in the same boat. As for office 365 that's what we use && I couldn't create an account with it. Wasn't recognized as ms by there system. I appreciate the helpful hints and I've read the above article. I'm still in the same boat though.

Using different versions that the older one may not be capable of handling stuff that the newer version in use can do. It is going to end up causing a loss of all of the data, even if there is a backup.

The boss needs to be told that different versions of Quickbooks will not work, along with RDP is not going to work in this case. That is the whole reason that Intuit and other companies have started to move over to a Cloud Based solution, so that if someone is working in the office and updating information at their computer. That data gets uploaded to the cloud system and those outside of the office can access the Cloud version as if they were in the office.

Office 365 is another story. It can be your best friend or worse enemy if Microsoft's servers go down. That is why Microsoft should have concentrated on a Server based version of office designed like 365, but could be used either on a server or on a workstation that is only used for a backup workstation.

buzzbored said:

Thanks, I will try tomorrow. I'm at one of the other businesses for the rest of my workday. I find it odd that when I setup a @live.com user it works properly, just not with local accounts. I read several places on the web this is the case. Baffles me if MS really expects businesses that use this service to have their users use MS accounts on their systems. I know there are better ways than RDP but really?

Maybe out of sync profiles or they are setup as local profiles if on Windows 10. There is actually a Linux based package that will work as a Active Domain and Exchange server. It is one of the easier ones that I have played around with.

I would get a spreadsheet setup to put the workstation ID, employee last name, Windows version, whether they log in as a Local user or Live.com user. If Local, they have to be signed in at their workstation in Office 365, same with Office 2013 and 2016. Otherwise they will not connect to One Drive. What version of Quickbooks is installed in their machine, if it is up to date and if shown by Intuit as End of Life or still supported. User's login id for Quickbooks, etc..

There are a few forums dedicated to Quickbooks. If you call Quickbooks for help, Intuit will charge if the business does not pay a service fee to be able to have Intuit help fix issues.

When you are up against the wall with a employer who thinks that just because it has worked that way for years before Windows 8 or 10 came out. That there should be no issue running it with Windows 8 or 10. If they think that this is something that they can just pick the person who is always working on the network and tells them to make it work without changing anything. That is when you pick up the phone and call a head hunter. I have been there with someone who thought that there was just some magic solution that could be pulled out of your rear. Now I am our dog's boss and worry about just handling my own network.