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  1. Joined : Sep 2015
    Posts : 38
    Windows 10
       04 Nov 2016 #1

    Constant Disconnects!


    So our family switched to new provider internet (BT Infinity or something) . Everyone in family happy except me. Because i'm the only one who uses PC not laptop. And because I'm using PC i am using Ethernet Cable. My mom and sister uses laptops so they use wireless internet and have no complain like me disconnecting from the internet every 2 mins.

    The problem: I'm browsing a website, all of a sudden i disconnect from network and i get that red network icon, 2-3 seconds then it switches to yellow, and like after 5 seconds i have internet again. But these disconnect happens like every 2-5mins. While posting this i was disconnected from the internet like 4 times make that 5 times.

    No such a problem on laptops, tablets or mobile phones. Just my Desktop PC.
    Last edited by newin10; 04 Nov 2016 at 19:19.
      My System SpecsSystem Spec

  2.    04 Nov 2016 #2

    I would check the cable first job in case thats faulty given your the only one on cable. Does the port on the router go out when it happens?
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    Posts : 38
    Windows 10
       05 Nov 2016 #3

    Yes when it disconnects the port in the back of PC goes out and then when my network icon switches from red to orange the port light in the back goes to orange. So do i disconnect the cable and inspect it for any cuts or something?
      My System SpecsSystem Spec


  4. Joined : Sep 2015
    Posts : 38
    Windows 10
       05 Nov 2016 #4

    So i checked my cable and i found this
    . Click image for larger version. 

Name:	DSC_0068.JPG 
Views:	2 
Size:	1.13 MB 
ID:	108959

    Can this be a reason?
      My System SpecsSystem Spec

  5.    05 Nov 2016 #5

    New cable time.
      My System SpecsSystem Spec


  6. Joined : Oct 2014
    Trnava
    Posts : 1,629
    Windows 10 Home x64
       05 Nov 2016 #6

    Buy Cat7 flat cable (I prefer fabric made, but I guess, it does not matter much).

      My System SpecsSystem Spec


  7. Joined : Sep 2015
    Posts : 38
    Windows 10
       05 Nov 2016 #7

    https://www.amazon.co.uk/d/Ethernet-...ethernet+cable Will this cable will be fine? I need 30 meters atleast. Reviews of it are positive.

    http://www.ebay.co.uk/itm/FLAT-Ether...4hG4uZoKn0IOkw

    Can someone tell me what's the difference between these two cable that prices is 2 times different? They both are flat, both uses RJ45 connectors. One on ebay blue 30 meters is 5.99 and one on amazon is White 30 meters 15.99
    Last edited by newin10; 05 Nov 2016 at 09:50.
      My System SpecsSystem Spec

  8.    4 Weeks Ago #8

    Do you really need the cable to be that long? Also unless you have a 10 gigabit network, you don't need cat 7. cat 6 should be cheaper.
      My System SpecsSystem Spec


  9. Joined : Sep 2015
    Posts : 38
    Windows 10
       4 Weeks Ago #9

    Ok round #2. Today got my new flat CAT 6 Cable. Still disconnecting. Can we assume that it's my internet provider to blame?

    Is there some kind of software which would be watching my network, and log all disconnects with some information to see what's happening behind?

    Forgot to mention when we were on TALK TALK provider, had no such a issue, noticed disconnects after switching, never suspected provider to be fault of my problem.
    Last edited by newin10; 4 Weeks Ago at 12:41.
      My System SpecsSystem Spec


  10. Joined : Sep 2015
    Posts : 38
    Windows 10
       4 Weeks Ago #10

    Out of nowhere everything is fine. Black magic? o_0
      My System SpecsSystem Spec


 
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