1. Joined : Nov 2016
    Posts : 13
    Windows 10
       04 Nov 2016 #1

    Network problems


    Hello

    Since updating to windows 10 version 1607 my PC won't connect to a network so the homegroup won't work and I cant print over the network. Also none of the windows 10 online services seem to work so I can't use the automatic update (it comes up with "We couldn’t connect to the update service. We’ll try again later, or you can check now. If it still doesn’t work, make sure that you’re connected to the Internet.") and the xbox app wont work.

    Any help would be appreciated
      My System SpecsSystem Spec


  2. Joined : Mar 2015
    Philadelphia
    Posts : 1,048
    Windows 10 Pro x64
       04 Nov 2016 #2

    Have you tried updating your network card or wireless drivers?
      My System SpecsSystem Spec

  3.    04 Nov 2016 #3

    If you can, download this script, copy it over and run it and upload the log file created on the desktop
    https://windowsforum.com/threads/net...mation.223812/
      My System SpecsSystem Spec


  4. Joined : Nov 2016
    Posts : 13
    Windows 10
       04 Nov 2016 #4

    My network card drivers are up to date

    network_information.txt
      My System SpecsSystem Spec

  5.    04 Nov 2016 #5

    From the dump, everything appears normal. What type of printing are you using? Shared printer or network? For the home group issue I'd look in event viewer > "Applications and Services Logs" > Microsoft > Windows > HomeGroup (Provider and Listener) and look for errors
      My System SpecsSystem Spec


  6. Joined : Nov 2016
    Posts : 13
    Windows 10
       05 Nov 2016 #6

    It is a network printer and in the event viewer no errors come up
      My System SpecsSystem Spec


 


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