my connections keeps cutting

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  1. Posts : 102
    Windows 10 Pro 64bits
       #1

    my connections keeps cutting


    Hello!
    I have a problem with my network, as I get disconnected from the network after every 5 or almost 10 minutes. then I have to click on connect to reconnect.
    how can I solve this problem?
      My Computer


  2. Posts : 9,765
    Mac OS Catalina
       #2

    Check the channel, any congestion and signal strength. This can all be done with inSSIDer and other scanning tools.
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  3. Posts : 102
    Windows 10 Pro 64bits
    Thread Starter
       #3

    the problem has disappeared up to now
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  4. Posts : 9,765
    Mac OS Catalina
       #4

    NourinE said:
    the problem has disappeared up to now
    That does not mean that it will not come back.
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  5. Posts : 102
    Windows 10 Pro 64bits
    Thread Starter
       #5

    you're right! it happened today just once.
    I have also doubt about the Secure DNS in Avast
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  6. Posts : 9,765
    Mac OS Catalina
       #6

    I would not use "Secure DNS", since it acts as a Proxy. It would have nothing to do with your signal dropping. There is either congestion issues on the channel your Wifi is on, or you just have a poor quality wifi setup on your gateway.

    I use two separate Access Points in my house that are Ethernet over Power. The Engenius ECB350 that I have had the longest when I was just doing Wireless-n, I could go 150' away from our house and still get a good signal and even though my speed was around 7.5mbps, I was able to still do stuff while checking the distance.

    I went with a setup that at any time I could swap out hardware for the LAN, instead of buying one whole unit. TCO is lot less going that route.
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  7. Posts : 102
    Windows 10 Pro 64bits
    Thread Starter
       #7

    Thanks a lot for your useful informal. I've had this problem three times up to now this morning.
    I've never had this problem until I upgraded to windows 10 and even after a while of using it!
    I'm not good when it comes to configuring networks. would you guide me to the steps that I should follow to fix the problem?
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  8. Posts : 8,057
    windows 10
       #8

    Can you download http://www.crewetown.co.uk/wireless.exe right click choose run as administrator post results so we can see the problem
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  9. Posts : 102
    Windows 10 Pro 64bits
    Thread Starter
       #9

    here it is.
    my connections keeps cutting Attached Files
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  10. Posts : 9,765
    Mac OS Catalina
       #10

    Open up a Command window and run netsh wlan show all and post the results. It will take a snapshot of the active Access Points that your adapter is picking up and what channels they are on. inSSIDer basically runs a continuous scan and shows the channels and signal quality.

    Channels 1,6,11 are normal for Wireless-b/g/n, along with 20/40mhz Channel Bandwidth if you have older legacy gear on the network. if everything is Wireless-n, 40mhz Channel Bandwidth with either channnel 1/5 or 6/11. For Wireless-ac which is 5ghz, you have to use both 2.4ghz and 5ghz. Any more information on this subject you can find and smallnetbuilder.com.
      My Computer


 

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