Windows 10: my connections keeps cutting Solved

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  1.    05 Oct 2016 #1

    my connections keeps cutting

    I have a problem with my network, as I get disconnected from the network after every 5 or almost 10 minutes. then I have to click on connect to reconnect.
    how can I solve this problem?
      My ComputerSystem Spec

  2. Posts : 4,473
    Mac OS High Sierra 10.13.5
       05 Oct 2016 #2

    Check the channel, any congestion and signal strength. This can all be done with inSSIDer and other scanning tools.
      My ComputerSystem Spec

  3.    07 Oct 2016 #3

    the problem has disappeared up to now
      My ComputerSystem Spec

  4. Posts : 4,473
    Mac OS High Sierra 10.13.5
       07 Oct 2016 #4

    NourinE said: View Post
    the problem has disappeared up to now
    That does not mean that it will not come back.
      My ComputerSystem Spec

  5.    08 Oct 2016 #5

    you're right! it happened today just once.
    I have also doubt about the Secure DNS in Avast
      My ComputerSystem Spec

  6. Posts : 4,473
    Mac OS High Sierra 10.13.5
       08 Oct 2016 #6

    I would not use "Secure DNS", since it acts as a Proxy. It would have nothing to do with your signal dropping. There is either congestion issues on the channel your Wifi is on, or you just have a poor quality wifi setup on your gateway.

    I use two separate Access Points in my house that are Ethernet over Power. The Engenius ECB350 that I have had the longest when I was just doing Wireless-n, I could go 150' away from our house and still get a good signal and even though my speed was around 7.5mbps, I was able to still do stuff while checking the distance.

    I went with a setup that at any time I could swap out hardware for the LAN, instead of buying one whole unit. TCO is lot less going that route.
      My ComputerSystem Spec

  7.    09 Oct 2016 #7

    Thanks a lot for your useful informal. I've had this problem three times up to now this morning.
    I've never had this problem until I upgraded to windows 10 and even after a while of using it!
    I'm not good when it comes to configuring networks. would you guide me to the steps that I should follow to fix the problem?
      My ComputerSystem Spec

  •    09 Oct 2016 #8

    Can you download right click choose run as administrator post results so we can see the problem
      My ComputerSystem Spec

  •    09 Oct 2016 #9

    here it is.
    my connections keeps cutting Attached Files
      My ComputerSystem Spec

  • Posts : 4,473
    Mac OS High Sierra 10.13.5
       09 Oct 2016 #10

    Open up a Command window and run netsh wlan show all and post the results. It will take a snapshot of the active Access Points that your adapter is picking up and what channels they are on. inSSIDer basically runs a continuous scan and shows the channels and signal quality.

    Channels 1,6,11 are normal for Wireless-b/g/n, along with 20/40mhz Channel Bandwidth if you have older legacy gear on the network. if everything is Wireless-n, 40mhz Channel Bandwidth with either channnel 1/5 or 6/11. For Wireless-ac which is 5ghz, you have to use both 2.4ghz and 5ghz. Any more information on this subject you can find and
      My ComputerSystem Spec

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