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Problems with Motorola MG7310 modem/router
Good evening.
This may be a simple problem, but I'm not good at troubleshooting by text :)
My friend was looking for a net modem so I suggested she get the Motorola MG7310 modem/router combo.
She originally had a Time Warner modem. She is currently on the 30Mb plan. She lives in a split level town house apartment.
After she set up the modem downstairs, everything worked fine, but upstairs, the speed test on her son's laptop is only getting 1.5Mbps download while she's getting anywhere between 26 and sometimes 40Mbps downstairs. When she had the Time Warner modem, he was getting normal speeds.
So what do I do next? I would say it was a proximity thing, but he was getting much better speeds on his TW router. What would be the next step?
Thanks for your help