"No Internet access" with both Ethernet and wireless


  1. Posts : 4
    Windows 10
       #1

    "No Internet access" with both Ethernet and wireless


    I'm running Windows 10 on a Dell Inspiron 15 and suddenly today I lost all internet access. Whether I'm connected through wireless or through an Ethernet cable, I'm consistently getting the little yellow triangle and "identifying, no internet access". Troubleshooting gives me "troubleshooter could not identify the problem" every time. I've restarted my computer and my router. I can connect fine on my tablet, and everything's fine on my housemate's computer.

    I'm pretty hopeless at computers in general, so I'll totally run whatever tests and things you recommend, I'll just need to be told how.
      My Computer

  2. bro67's Avatar
    Posts : 8,346
    Mac OS Catalina
       #2

    You need to install the Network drivers for both adapters.
      My Computers


  3. Posts : 4
    Windows 10
    Thread Starter
       #3

    I tried uninstalling the drivers and rebooting, and nothing changed.

    How do I use that tool without Internet access?
      My Computer


  4. Posts : 4
    Windows 10
    Thread Starter
       #4

    Can't connect to my iPhone's personal hotspot either.
      My Computer


  5. Posts : 4
    Windows 10
    Thread Starter
       #5

    A tech support friend stepped me in and walked me through a bunch of commands, and it started working again after some IP configuring and DNS flushing.
      My Computer


 

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