1. Joined : Aug 2016
    Posts : 4
    Windows 10
       25 Aug 2016 #1

    "No Internet access" with both Ethernet and wireless

    I'm running Windows 10 on a Dell Inspiron 15 and suddenly today I lost all internet access. Whether I'm connected through wireless or through an Ethernet cable, I'm consistently getting the little yellow triangle and "identifying, no internet access". Troubleshooting gives me "troubleshooter could not identify the problem" every time. I've restarted my computer and my router. I can connect fine on my tablet, and everything's fine on my housemate's computer.

    I'm pretty hopeless at computers in general, so I'll totally run whatever tests and things you recommend, I'll just need to be told how.
      My System SpecsSystem Spec

  2. Joined : May 2015
    Central IL
    Posts : 3,062
    EL Capitan
       25 Aug 2016 #2

    You need to install the Network drivers for both adapters.
      My System SpecsSystem Spec

  3. Joined : Aug 2016
    Posts : 4
    Windows 10
       25 Aug 2016 #3

    I tried uninstalling the drivers and rebooting, and nothing changed.

    How do I use that tool without Internet access?
      My System SpecsSystem Spec

  4. Joined : Aug 2016
    Posts : 4
    Windows 10
       25 Aug 2016 #4

    Can't connect to my iPhone's personal hotspot either.
      My System SpecsSystem Spec

  5. Joined : Aug 2016
    Posts : 4
    Windows 10
       25 Aug 2016 #5

    A tech support friend stepped me in and walked me through a bunch of commands, and it started working again after some IP configuring and DNS flushing.
      My System SpecsSystem Spec


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