Unable to connect to Cable Modem


  1. Posts : 4
    Windows 10
       #1

    Unable to connect to Cable Modem


    I have an issue with my Windows 10 PC not connecting to my cable modem by ethernet cable. I connect the PC to the modem and all I get is "unidentified network - no internet", yet my laptop connects to the modem by ethernet (I'm using it now) just fine. I've tried everything I can think of to get my PC to connect to the modem, but nothing has fixed the problem so far. I can connect my phone to the modem fine by wifi as well, so the modem isn't the issue - or is it? Yesterday I had no issues with connecting to the modem and internet until I had a "blue screen event" and when the computer rebooted, I had the yellow triangle ! ever since.

    Please HELP!!
      My Computer

  2. bro67's Avatar
    Posts : 8,346
    Mac OS Catalina
       #2

    Make sure that you do not have a Static IP assigned to your Network adapter. Also make sure that you are using a good Ethernet cable, along with the Ethernet is not disabled in the OS or Bios.
      My Computers


 

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