Losing wired connection


  1. bru
    Posts : 384
    Windows 10 Home
       #1

    Losing wired connection


    This has happened multiple times on my desktop which was upgraded to Win 10 so it is a real problem.

    The desktop is on a wired connection. At some point I will see that I have lost the internet connection. When this happens it doesn't automatically connect to wireless, it will say "Not connected" for the wireless adapter. I run diagnostics but it seems the wired adapter is (I think) disabled. I try to enable it and it says enabling>enabled but its status doesn't change. I have been able to get the wireless to connect by (I think) enabling>connecting but I want the desktop to be wired. Today a restart solved it, the wired connection was again working, but I don't want to have this keep repeating.

    Would it be related to a driver for the wired adapter? It is Realtek PCIe GBI Family Controller with driver 9.1.402.2015
      My Computer


  2. Posts : 164
    Pro x64 Desktop v1607 14393.51, Home x64 Laptop v1607 14393.51
       #2

    Not sure why your ethernet is disconnecting but if you think it may be driver-related, then be advised I have a later driver than you and my ethernet never disconnects:

    Losing wired connection-driver.jpg

    FYI, I did not download that driver (from Realtek) so it must have come from Windows Update. Good luck!

    aardvark
      My Computer


  3. bru
    Posts : 384
    Windows 10 Home
    Thread Starter
       #3

    aardvark said:
    Not sure why your ethernet is disconnecting but if you think it may be driver-related, then be advised I have a later driver than you and mine never disconnects:

    aardvark
    I don't know what is causing it. It only happened since the Win 10 upgrade so the driver came to mind.
      My Computer


  4. Posts : 164
    Pro x64 Desktop v1607 14393.51, Home x64 Laptop v1607 14393.51
       #4

    bru said:
    I don't know what is causing it. It only happened since the Win 10 upgrade so the driver came to mind.
    Understood, so start with trying to update your driver.

    UPDATE:
    You could also try running without your wireless adapter plugged-in or disabled (if internal) to make sure that it is not contributing to your ethernet disconnecting issue.
      My Computer


  5. Posts : 24
    Win 10 Pro x64
       #5

    Make sure your adapter settings don't allow shutting off for power savings. Device Manager -> Network Adaptors. Pick your adapter, right click, properties, power management tab.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:22.
Find Us




Windows 10 Forums