.RDP files won't open (remote desktop) after Win10 Anniversary Update

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  1. Posts : 114
    Thread Starter

    No, not using RSAT tools; just Remote Desktop Connection Manager.

    Just read that someone who did a clean install is also having the issue. So, it may not be just an upgrade bug. Seems to be an issue with mstsc.exe. Until it gets fixed, you can still open Remote Desktop and click on "Load" and load your .RDP file. It will import the settings for that session.
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  2. Posts : 114
    Thread Starter

    BUG FIX - I received reports that this worked until MS addresses the bug.

    If you are experiencing this issue, you should be able to work around it by removing the custom scale factors you have set (a custom scale factor applies across all monitors).
    1. Hit the Windows key and then type "display".
    2. Tap on the "display settings" link that is found.
    You should see the following text in red: "A custom scale factor is set".
    3. Click on the text underneath which states "Turn off custom scaling and sign out".
    4. Sign back in.
    MSTSC should now work with an RDP file passed as a parameter.
    Last edited by Intrepid1; 05 Aug 2016 at 17:07.
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  3. Posts : 19
    Windows 10

    Yes, this did work for me. I set my scale back to 125% after doing the above and things still work.
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  4. Posts : 2

    Thanks Intrepid1!!!!!!! turning off the custom scale factor fixed my RDP not starting issue. How in the world did you find that?
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  5. Posts : 1
    WIndows 10

    Wow, i only registered an account here to say much thanks to you
    Very helpful post
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  6. Posts : 1
    Windows 10

    I just registered to also say thanks and add two things:
    If you use vmware workstation and have the VMware Tools installed the display settings are automatically set to a special scale level. So this is a really bad issue then. Either use the full potential of the vmware tools or use saved rdp sessions.
    But fortunately it looks like one of the Updates for Windows fixed it.

    Thanks so much for bringing me to the decision to check if there is another update avaialble!
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  7. Posts : 2

    I ended up using EasyConnect to work around this problem. Its great for remote connections:

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  8. Posts : 114
    Thread Starter

    Encryption is standard with Anydesk - http://www.Anydesk.com I've been using it instead of the ridiculously priced TeamViewer for connecting to client machines without the need for port forwarding.
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