Unknown folder cannot be deleted

Page 1 of 3 123 LastLast

  1. Posts : 146
    win10 pro 64 bit
       #1

    Unknown folder cannot be deleted


    Hi,
    On my win 10 install I noticed a folder called Network/GX620-5TXZCB1. When I click on it a small window pops up asking me for network credentials. I don't know what this is and I cannot delete it. Can someone help/
    Thanks,
    Ed
      My Computer

  2. bro67's Avatar
    Posts : 8,350
    Mac OS Catalina
       #2

    Would need to know what software you have installed. Also if you think that it may malware, following the directions at READ RUN ME FIRST Malware Removal Guide (incl. spyware, virus, trojan, hijacker) | MajorGeeks.Com Support Forums

    You can also download Emsisoft's Emergency toolkit and do a quick scan.

    There is nothing via search for that folder name. What ISP are you using and what third party Internet security software.
      My Computers

  3. Edwin's Avatar
    Posts : 17,060
    Windows 10
       #3

    A quick Google search reveals that it has something to do with Dell Optiplex GX620 Network Adapter
      My Computer


  4. Posts : 146
    win10 pro 64 bit
    Thread Starter
       #4

    Thanks for the quick responses
    I know for sure that I did not look anything up re a Dell Optiplex 620 but I looked up lots of websites about a video card and a GX620 may have been among them. But I don't understand how a network folder on my PC could result from this.
    I'm just running Malwarebytes to make sure it's not some crap that I caught.
      My Computer

  5. bro67's Avatar
    Posts : 8,350
    Mac OS Catalina
       #5

    Network adapters are always going to be under the "Network" folder.
      My Computers


  6. Posts : 146
    win10 pro 64 bit
    Thread Starter
       #6

    What network adapter are you talking about?
    I want to delete this folder, it has no business on my PC.
      My Computer

  7. larc919's Avatar
    Posts : 3,091
    Windows 10 Pro x64
       #7

    esebm said:
    I want to delete this folder, it has no business on my PC.
    If all else fails, you can always boot with a Windows install disk, select the repair option, navigate to Command Prompt and run rmdir /s C:\Network/GX620-5TXZCB1 (or specify a drive other than C if it isn't on that). It will ask if you're sure you want to delete it. Confirm and Exit. I've been having to use this method to get rid of the Windows.old folder for the past 3 or 4 Insider builds.
      My Computer


  8. Posts : 146
    win10 pro 64 bit
    Thread Starter
       #8

    Unfortunately, I don't have an install disk, MS updated my win 7 install via the Internet.
    If that darn folder cannot be deleted I'll just have to leave it there.
    I just don't understand why a folder refuses to be deleted and there's nothing I can do about it.
    Thanks for all the help.
    Ed
      My Computer

  9. bro67's Avatar
    Posts : 8,350
    Mac OS Catalina
       #9

    esebm said:
    What network adapter are you talking about?
    I want to delete this folder, it has no business on my PC.
    You cannot, since it is for the Network Adapter. It was installed for a reason. The Dell Optiplex series can use the same chipset for Ethernet across various lines. Dell is not going to load an installer with a huge script to create a folder in the model number for your computer.

    Without that driver in that folder, if Windows 10 sees issues with the driver, or you have to roll back on a System Restore. Windows will install the driver from that folder.
      My Computers

  10. bro67's Avatar
    Posts : 8,350
    Mac OS Catalina
       #10

    esebm said:
    Unfortunately, I don't have an install disk, MS updated my win 7 install via the Internet.
    If that darn folder cannot be deleted I'll just have to leave it there.
    I just don't understand why a folder refuses to be deleted and there's nothing I can do about it.
    Thanks for all the help.
    Ed
    Because it is for your Ethernet Adapter.
      My Computers


 
Page 1 of 3 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 22:02.
Find Us




Windows 10 Forums