I had a technician out yesterday to take a look at my modem, and, he confirmed it was backed up and slow, but, he apparently fixed it for the time being and everyone else in my house has good internet connection, it should normally be around 200mb p/s down, but on speedtest the most I've seen in the past week is 3mbp/s down, I have reset my PC and stuff before this started happening so I'm not sure if it's something I done or what.