Windows 10: Printer goes offline Solved

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  1.    24 Jul 2016 #21

    OK, you only have one DHCP server so we move on.

    Can you delete an entry? Otherwise, try power cycling the router and then have another go at setting the printer address.
      My ComputerSystem Spec

  2. Posts : 4,618
    Mac OS High Sierra 10.13.5
       24 Jul 2016 #22

    Change it to a higher IP. I have mine set at a static of
      My ComputerSystem Spec

  3.    27 Jul 2016 #23


    My problem is now apparently solved.
    I got some help from The "Geek Squad'. The agent showed me how to limit the address that could be dynamically assigned using the router pool.
    In advanced mode IP address distribution on Network (Home/Office), we set IP address distribution at to
    This made the address available to the printer. We changed the printer address in IPv4 configuration in the
    Office jet pro 251dw printer web site( to that address and set it to static - in the router.
    He did assign port 9100, I am not clear as to why this was needed.
    The printer has been working since July 25 without becoming disconnected.

    Frank C
      My ComputerSystem Spec

  4.    28 Jul 2016 #24

    The guy from Geek Squad must have been reading my post #5!!! It does help to get the basics of IP addressing right.

    Hope all your problems are over.

      My ComputerSystem Spec

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