Internet connection drops when using screensaver

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  1. Synkro
    Posts : 18
    Windows 11 Pro
    Thread Starter
       New #11

    Even though DISM said nothing was corrupt i looked at the log anyway, said something about CSI payload corrupt pointing to opencl.dll, sfc found the corrupted opencl.dll but couldnt repair it, after some searching i found SFCfix which managed to fix the dll:

    Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10586.0_none_3dae054b56911c22\opencl.dll

    Successfully copied file C:\Users\Robby\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10586.0_none_3dae054b56911c22\opencl.dll to C:\Windows\winsxs\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10586.0_none_3dae054b56911c22\opencl.dll.

    Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10586.0_none_3dae054b56911c22\opencl.dll
    Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10586.0_none_3dae054b56911c22\opencl.dll
    PowerCopy:: directive completed successfully.
    Will see how it goes later on when i get back and report back.

    edit: appearantly this file is related to my nvidia drivers, not sure if this will fix the problem, but at least it isnt corrupt anymore :)
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  3. bro67
    Posts : 9,785
    Mac OS Catalina
       New #12

    Also check your bios. That driver screen for your Intel Ethernet chipset is a newer version that I am not used to seeing. You can also run the Powercfg command for checking what happens during these events and see if it shows something. Also if you have Hibernate enabled, disable it with powercfg /h off. The other is make sure that all advanced properties for power that involve screen display, saver, hard drive, etc, are not made to go active. Same with checking Task Manager for any kind of event.
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  4. Synkro
    Posts : 18
    Windows 11 Pro
    Thread Starter
       New #13

    Checked bios, has one power option which was already disabled, ran powercfg -energy and everything seems in order, the power plan has everything set to never or diabled, hibernate was already disabled. Already disabled the services i dont need, same for the startup items and processes running. Guess i could force the high performance plan with group policy but it has been on that plan since day one so i dont see the point in that, running out of options

    Wish there was some kind of software which logs everything that happens during that period when i loose my connection.
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  6. bro67
    Posts : 9,785
    Mac OS Catalina
       New #14

    Windows does it automatically. Also the Intel software for Enterprise if you can get it, which includes a replacement for Windows Wireless Zero Config. It allows for logging.
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