Windows 10: Brand new pc and powerline adapters not working - Ethernet no valid ip

  1.    06 Jul 2016 #1

    Brand new pc and powerline adapters not working - Ethernet no valid ip


    Hope right forum. I have just bought a new gaming pc and monitor and they are installed upstairs (3rd floor). We have sky fibre unlimited and the hub is in front room (1st floor).

    I have thus bought powerline adapters and plugged one in downstairs with an ethernet cable from hub.
    I have then obviously plugged one in next to pc upstairs and connected it to pc via ethernet.

    The PC however says no internet and states 'Ethernet doesnt have valid IP configuration' ?

    Please can you help me as I dont really know where to start. Our hub is definitely working because all of our other devices (including this tablet Im posting from) are connected via wifi fine.
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,598
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       07 Jul 2016 #2

    Hello darrenj1471,

    Welcome to the TenForums :)

    Is there evidence from the lights on the powerline adaptor that they are communicating with each other? Refer to the instructions to interpret the meaning of the lights and their colours.
      My ComputersSystem Spec

  3.    07 Jul 2016 #3

    Do you have a PC downstairs you could test the adaptors on? It could be a distance problem.
      My ComputersSystem Spec

  4.    07 Jul 2016 #4

    Some have a little button on the top to sync/set up the adapters. I had a pair & had to do this.
      My ComputerSystem Spec


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