no wi-fi connection after upgrading from 8.1


  1. Posts : 27
    windows 10
       #1

    no wi-fi connection after upgrading from 8.1


    Hi everyone

    just upgraded from windows 8.1 to windows 10.
    windows 10 will not let me connect to internet with Wi-Fi, it is ok on an Ethernet cable.
    can anyone please help.
    My computer is an Acer Aspire V3-571.

    Regards Calmat
      My Computer

  2. philc43's Avatar
    Posts : 4,355
    64bit Win 10 Pro ver 1909 Build 18363.535 and W10 Insider Ver 2004 Build 19536
       #2

    Please work through the following tutorial trying the various options until you get it working...

    https://www.tenforums.com/tutorials/3...dows-10-a.html
      My Computers

  3. DeaconFrost's Avatar
    Posts : 1,363
    Windows 10 Pro x64
       #3

    Check to see if there are drivers for your WiFi adapter, by checking in Device Management. If not, Windows Update may find them for you.
      My Computer

  4. hTconeM9user's Avatar
    Posts : 2,765
    Windows 10x64 Home Version 1909 (Build 18363) 836
       #4

    When you upgraded from 8.1 to 10 did you do via WI-FI or cable
    Why I asked is because if you used WI-FI then when it restarted it should of gone straight to WI-FI
    As when I upgraded from 8.1 to 10
    It went on line via WI-FI
    Also have you checked to make sure your Wi-Fi app is turned on via the notification App found in bottom right hand corner
      My Computer


  5. Posts : 27
    windows 10
    Thread Starter
       #5

    Hi Everyone
    Thank you all for your replies.

    All my drivers are up to date.
    I upgraded to windows 10 using an Ethernet cable.


    Regards Calmat
      My Computer

  6. hTconeM9user's Avatar
    Posts : 2,765
    Windows 10x64 Home Version 1909 (Build 18363) 836
       #6

    calmat said:
    Hi Everyone
    Thank you all for your replies.

    All my drivers are up to date.
    I upgraded to windows 10 using an Ethernet cable.


    Regards Calmat
    Check you router to make sure the internet and WI-FI lights are both Green and flashing.
    Then unplug your cable.
    Make sure the symbol for the internet is showing
    Click on it and see if you have any WI-FI showing
    Find your one and click on it.
    Enter the password found on back of your router.
    Enter it as same as on Router must are Numbers and upper case letters.
    Once entered click ok.
    Hopefully your laptop should now of come up on the symbol that you are connected to the internet via Wi-Fi.
    If you have already tried this then Sorry but I am out of ideas what it could be
      My Computer


  7. DeaconFrost's Avatar
    Posts : 1,363
    Windows 10 Pro x64
       #7

    You haven't really described the problem. What do you mean that it can't connect? Are you able to see wireless networks, but get an error when connecting to them? Or, are you unable to see any wireless networks available?
      My Computer


 

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