Windows 10: no wi-fi connection after upgrading from 8.1

  1.    06 Jul 2016 #1

    no wi-fi connection after upgrading from 8.1


    Hi everyone

    just upgraded from windows 8.1 to windows 10.
    windows 10 will not let me connect to internet with Wi-Fi, it is ok on an Ethernet cable.
    can anyone please help.
    My computer is an Acer Aspire V3-571.

    Regards Calmat
      My System SpecsSystem Spec

  2. philc43's Avatar
    Posts : 2,029
    64bit Win 10 Pro ver 1607 Build 14393.693
       07 Jul 2016 #2

    Please work through the following tutorial trying the various options until you get it working...

    Wi-Fi - Turn On or Off in Windows 10
      My System SpecsSystem Spec

  3.    07 Jul 2016 #3

    Check to see if there are drivers for your WiFi adapter, by checking in Device Management. If not, Windows Update may find them for you.
      My System SpecsSystem Spec

  4. hTconeM9user's Avatar
    Posts : 2,540
    Windows 10 Home x64: 1607 Redstone (1) Build 14393.726
       07 Jul 2016 #4

    When you upgraded from 8.1 to 10 did you do via WI-FI or cable
    Why I asked is because if you used WI-FI then when it restarted it should of gone straight to WI-FI
    As when I upgraded from 8.1 to 10
    It went on line via WI-FI
    Also have you checked to make sure your Wi-Fi app is turned on via the notification App found in bottom right hand corner
      My System SpecsSystem Spec

  5.    08 Jul 2016 #5

    Hi Everyone
    Thank you all for your replies.

    All my drivers are up to date.
    I upgraded to windows 10 using an Ethernet cable.


    Regards Calmat
      My System SpecsSystem Spec

  6. hTconeM9user's Avatar
    Posts : 2,540
    Windows 10 Home x64: 1607 Redstone (1) Build 14393.726
       08 Jul 2016 #6

    calmat said: View Post
    Hi Everyone
    Thank you all for your replies.

    All my drivers are up to date.
    I upgraded to windows 10 using an Ethernet cable.


    Regards Calmat
    Check you router to make sure the internet and WI-FI lights are both Green and flashing.
    Then unplug your cable.
    Make sure the symbol for the internet is showing
    Click on it and see if you have any WI-FI showing
    Find your one and click on it.
    Enter the password found on back of your router.
    Enter it as same as on Router must are Numbers and upper case letters.
    Once entered click ok.
    Hopefully your laptop should now of come up on the symbol that you are connected to the internet via Wi-Fi.
    If you have already tried this then Sorry but I am out of ideas what it could be
      My System SpecsSystem Spec

  7.    08 Jul 2016 #7

    You haven't really described the problem. What do you mean that it can't connect? Are you able to see wireless networks, but get an error when connecting to them? Or, are you unable to see any wireless networks available?
      My System SpecsSystem Spec


 

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