Windows 10: Connects to network, no internet access.

  1.    06 Jul 2016 #1

    Connects to network, no internet access.


    Hi guys! I know next to nothing about networks so I could really use your help.

    I've recently moved to a new house and my laptop, phone, and PC all connected fine. However the PC started to have problems connecting to the internet and then lost all connection the very first day. Now it only says "Connected, no internet access." The laptop and phone have full internet access from the same WiFi router without any problem. My PC is currently using a little Ralink Wireless USB.

    What information can I give you guys to make solving this case a bit easier?
    What should I try?

    (Thanks in advance)
      My ComputerSystem Spec

  2.    11 Jul 2016 #2

    So... after a few days of trial and error I got it to register that there is internet, but I only manage to load Google one time out of ten, and when it does load it is painfully slow. Any ideas what I should try?
      My ComputerSystem Spec


  3. Posts : 3,234
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       11 Jul 2016 #3

    P
    Vanahemir said: View Post
    So... after a few days of trial and error I got it to register that there is internet, but I only manage to load Google one time out of ten, and when it does load it is painfully slow. Any ideas what I should try?
    try Control Panel, Internet Options, Connections tab, LAN settings button, assure the ONLY thing checked is "Automatically detect................". An ISP may specify settings for the Proxy section but most don't. Infections can put their own settings there.
      My ComputerSystem Spec


  4. Posts : 3,439
    EL Capitan
       11 Jul 2016 #4

    Go to Publisher page for Farbar Download the minitoolbox and Service Scanner tools. Both tools should hopefully flush anything out. I would also flush your Gateway connections on it, in case it is still holding on old lease info from where you were using it at before.
      My ComputerSystem Spec

  5.    11 Jul 2016 #5

    MiniToolBox can help here; it's on BleepingComputer's download section. Checkmark everything, run it, and restart. Report details will be helpful if the tool doesn't fix the problem.
      My ComputerSystem Spec


  6. Posts : 3,439
    EL Capitan
       11 Jul 2016 #6

    Roland there is of course the old tool that is still on Majorgeeks list of cleaning Malware that is available.
      My ComputerSystem Spec

  7.    12 Jul 2016 #7

    Berton said: View Post
    Try Control Panel, Internet Options, Connections tab, LAN settings button, assure the ONLY thing checked is "Automatically detect................".
    Thanks Berton! That is actually exactly what I did to get it to connect for a little while. However now when it "connects" I still can't load anything for more than a couple minutes.

    RolandJS said: View Post
    MiniToolBox can help here; it's on BleepingComputer's download section. Checkmark everything, run it, and restart. Report details will be helpful if the tool doesn't fix the problem.
    Downloaded and ran those, and it didn't fix it, but here's the results... MTB not connected.txt

    I saw that it said "Problem: : This device is disabled. (Code 22) Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions." However I'd like to point out that that card isn't working, that's why I got the wireless USB.

    Thanks again for your help!
      My ComputerSystem Spec


  8. Posts : 3,439
    EL Capitan
       12 Jul 2016 #8

    Remove Device and drivers from Device Manager, then reboot and do a clean up of all files. Then run sfc /scannow. When you reinstall, it should hopefully fix things. The other is go into the gateway and clear out any old connections, to see if that helps.
      My ComputerSystem Spec


 

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