"no internet access", but wi-fi printer still works

  1.    05 Jul 2016 #1

    "no internet access", but wi-fi printer still works


    my wi-fi connected laptop is suddenly saying "no internet access".
    but it obviously is connecting to the home router by wi-fi, because it prints!
    but browser cannot access websites, and dropbox does not sync.
    I tried disconnecting and reconnecting, I tried restart, I tried a different user account.
    please help.
      My ComputerSystem Spec

  2.    05 Jul 2016 #2

    shmu26 said: View Post
    my wi-fi connected laptop is suddenly saying "no internet access".
    but it obviously is connecting to the home router by wi-fi, because it prints!
    but browser cannot access websites, and dropbox does not sync.
    I tried disconnecting and reconnecting, I tried restart, I tried a different user account.
    please help.
    okay, I think I fixed it.
    On my desktop, I made a switch from automatic DNS to google public DNS . that was a few days ago.
    Last night, the laptop started having this internet problem.
    Now I switched the laptop as well to google public DNS, and it connects once again.
    (after changing DNS, I got a prompt from ESET about whether this is a home network or a public one.)

    I don't understand why changing the DNS on the laptop worked, but it did.
    why can't I have different DNS on different devices?
    does this mean that any PC that wants to connect to internet through my router will need to use google DNS?
      My ComputerSystem Spec


  3. Posts : 167
    Windows 10 Ent, Pro & Home
       05 Jul 2016 #3

    The DNS is the translation of the IP addresses on the Internet. It sounds like your ISP had trouble with their DNS server/servers. I have used google's DNS servers several times when my ISP was having DNS issues. Your router shouldn't need to have the DNS changed.
      My ComputerSystem Spec

  4.    05 Jul 2016 #4

    wyldman68 said: View Post
    The DNS is the translation of the IP addresses on the Internet. It sounds like your ISP had trouble with their DNS server/servers. I have used google's DNS servers several times when my ISP was having DNS issues. Your router shouldn't need to have the DNS changed.
    that does make sense.
      My ComputerSystem Spec


 

Related Threads
I just purchased a Seagate external drive as a backup for my computer. Without me doing anything the "Safely Remove Hardware and Eject Media" icon in the lower part of my computer screen now says "Open Devices and Printers" which is where it...
Hi! I own an HP laptop running on windows 10. Since I got it back in December, I've had the unresolved issue as follows: Whenever the laptop is starting up, be that from sleep mode or powering it on from off, it connects automatically to my...
I couldn't find such tweak.. This is a major issue to me. I need the "Favorites" pane back where i can drop whatever i want. I use that daily! I can't stay on 10 without it. Also, about updates, i saw there are tweaks to stop forced updates but then...
I've been having some crazy network problems over the past three weeks. I upgraded to Windows 10 about 5 weeks ago, so I am not sure if they are connected. I attempted to reinstall a wireless network printer (HP Officejet 8600) to my very modest...
Hello. I am having a problem with my LAN wired connection showing "Unidentified Network" I have No Internet Access, and it happened after I upgraded my desktop PC from Windows 7 to 10. The first day I upgraded, my Internet worked perfectly. It's a...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:12.
Find Us