Windows 10: No internet connection once every two days


  1. Posts : 6
    Windows 10 Eduction
       28 Jun 2016 #1

    No internet connection once every two days


    Hello everyone,

    I am currently facing a network issue at my home network. I have a Cisco X1000 (Linksys) router which is dropping out like once every two days. Looks like my DHCP isn't working properly since I am getting a 169 IP-address and no other devices (smartphones and tablets) can connect either. The only resolution is to reset the router by plugging off from the AC power.

    My DHCP is set to automatic. Could anyone help me please? I have added a picture of my basic network setup as an attachment. Also, I would like to know what's the difference between a Hostname and a Devicename.

    Click image for larger version. 

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    Thanks
      My ComputerSystem Spec


  2. Posts : 3,744
    Mac OS Sierra
       28 Jun 2016 #2

    Are you trying to use Ethernet or Wireless is the first that we need to know. If wifi, run "netsh wlan show all > wlan.txt" (Just the command in a Command Window, no quotes. Make sure that you are in your Downloads or Document folder. Otherwise it will save the file in either System32 or Root). Once you get the txt file, then post it as a text box. No user or system info is placed into that file.
      My ComputerSystem Spec


  3. Posts : 6
    Windows 10 Eduction
    Thread Starter
       29 Jun 2016 #3

    Hello Bro67, thanks for your reply. It's for both: Ethernet and wifi. The SSID that is giving problems has the name Cisco. (I didn't know how to insert a text box, I selected 'Paste from Word' in the Quicky reply box.



    Wireless System Information Summary(Time: 29-6-2016 22:33:53 West-Europa (zomertijd))




    =======================================================================
    ============================== SHOW DRIVERS ===========================
    =======================================================================




    Interface name: Wi-Fi


    Driver : Intel(R) Dual Band Wireless-AC 7260
    Vendor : Intel Corporation
    Provider : Intel
    Date : 19-9-2013
    Version : 16.5.3.6
    INF file : C:\Windows\INF\oem4.inf
    Files : 3 total
    C:\Windows\system32\DRIVERS\NETwbw02.sys
    C:\Windows\system32\DRIVERS\Netwfw02.dat
    C:\Windows\system32\drivers\vwifibus.sys
    Type : Native Wi-Fi Driver
    Radio types supported : 802.11b 802.11g 802.11n 802.11a 802.11ac
    FIPS 140-2 mode supported : Yes
    802.11w Management Frame Protection supported : Yes
    Hosted network supported : Yes
    Authentication and cipher supported in infrastructure mode:
    Open None
    Open WEP-40bit
    Open WEP-104bit
    Open WEP
    WPA-Enterprise TKIP
    WPA-Enterprise CCMP
    WPA-Personal TKIP
    WPA-Personal CCMP
    WPA2-Enterprise TKIP
    WPA2-Enterprise CCMP
    WPA2-Personal TKIP
    WPA2-Personal CCMP
    Open Vendor defined
    Authentication and cipher supported in ad-hoc mode:
    Open None
    Open WEP-40bit
    Open WEP-104bit
    Open WEP
    WPA2-Personal CCMP




    =======================================================================
    ============================= SHOW INTERFACES =========================
    =======================================================================




    There is 1 interface on the system:


    Name : Wi-Fi
    Description : Intel(R) Dual Band Wireless-AC 7260
    GUID : c4a7301d-2516-44cd-949a-acf58fb24c77
    Physical address : f8:16:54:28:34:80
    State : disconnected


    Hosted network status : Not available




    =======================================================================
    =========================== SHOW HOSTED NETWORK =======================
    =======================================================================




    Hosted network settings
    -----------------------
    Mode : Allowed
    Settings : <Not configured>


    Hosted network status
    ---------------------
    Status : Not available




    =======================================================================
    ============================= SHOW SETTINGS ===========================
    =======================================================================




    Wireless LAN settings
    ---------------------
    Show blocked networks in visible network list: No


    Only use GP profiles on GP-configured networks: No


    Hosted network mode allowed in WLAN service: Yes


    Allow shared user credentials for network authentication: Yes


    Block period: Not Configured.


    Auto configuration logic is enabled on interface "Wi-Fi"




    =======================================================================
    ============================== SHOW FILTERS ===========================
    =======================================================================




    Allow list on the system (group policy)
    ---------------------------------------
    <None>


    Allow list on the system (user)
    -------------------------------
    <None>


    Block list on the system (group policy)
    ---------------------------------------
    <None>


    Block list on the system (user)
    -------------------------------
    <None>




    =======================================================================
    =========================== SHOW CREATEALLUSER ========================
    =======================================================================




    Everyone is allowed to create all user profiles.




    =======================================================================
    ============================= SHOW PROFILES ===========================
    =======================================================================




    Profiles on interface Wi-Fi:


    Group policy profiles (read only)
    ---------------------------------
    <None>


    User profiles
    -------------
    All User Profile : Ik ben draadloos 2
    All User Profile : Xperia Z5 Compact
    All User Profile : iPhone van Danny
    All User Profile : Xperia Z5 Compact_357c
    All User Profile : Cisco




    =======================================================================
    ========================== SHOW PROFILES NAME=* =======================
    =======================================================================




    Profile Ik ben draadloos 2 on interface Wi-Fi:
    =======================================================================


    Applied: All User Profile


    Profile information
    -------------------
    Version : 1
    Type : Wireless LAN
    Name : Ik ben draadloos 2
    Control options :
    Connection mode : Connect automatically
    Network broadcast : Connect only if this network is broadcasting
    AutoSwitch : Do not switch to other networks


    Connectivity settings
    ---------------------
    Number of SSIDs : 1
    SSID name : "Ik ben draadloos 2"
    Network type : Infrastructure
    Radio type : [ Any Radio Type ]
    Vendor extension : Not present


    Security settings
    -----------------
    Authentication : WPA2-Personal
    Cipher : CCMP
    Security key : Present


    Cost settings
    -------------
    Cost : Unrestricted
    Congested : No
    Approaching Data Limit : No
    Over Data Limit : No
    Roaming : No
    Cost Source : Default




    Profile Xperia Z5 Compact on interface Wi-Fi:
    =======================================================================


    Applied: All User Profile


    Profile information
    -------------------
    Version : 1
    Type : Wireless LAN
    Name : Xperia Z5 Compact
    Control options :
    Connection mode : Connect automatically
    Network broadcast : Connect only if this network is broadcasting
    AutoSwitch : Do not switch to other networks


    Connectivity settings
    ---------------------
    Number of SSIDs : 1
    SSID name : "Xperia Z5 Compact"
    Network type : Infrastructure
    Radio type : [ Any Radio Type ]
    Vendor extension : Not present


    Security settings
    -----------------
    Authentication : WPA2-Personal
    Cipher : CCMP
    Security key : Present


    Cost settings
    -------------
    Cost : Unrestricted
    Congested : No
    Approaching Data Limit : No
    Over Data Limit : No
    Roaming : No
    Cost Source : Default




    Profile iPhone van Danny on interface Wi-Fi:
    =======================================================================


    Applied: All User Profile


    Profile information
    -------------------
    Version : 1
    Type : Wireless LAN
    Name : iPhone van Danny
    Control options :
    Connection mode : Connect automatically
    Network broadcast : Connect only if this network is broadcasting
    AutoSwitch : Do not switch to other networks


    Connectivity settings
    ---------------------
    Number of SSIDs : 1
    SSID name : "iPhone van Danny"
    Network type : Infrastructure
    Radio type : [ Any Radio Type ]
    Vendor extension : Not present


    Security settings
    -----------------
    Authentication : WPA2-Personal
    Cipher : CCMP
    Security key : Present


    Cost settings
    -------------
    Cost : Unrestricted
    Congested : No
    Approaching Data Limit : No
    Over Data Limit : No
    Roaming : No
    Cost Source : Default




    Profile Xperia Z5 Compact_357c on interface Wi-Fi:
    =======================================================================


    Applied: All User Profile


    Profile information
    -------------------
    Version : 1
    Type : Wireless LAN
    Name : Xperia Z5 Compact_357c
    Control options :
    Connection mode : Connect automatically
    Network broadcast : Connect only if this network is broadcasting
    AutoSwitch : Do not switch to other networks


    Connectivity settings
    ---------------------
    Number of SSIDs : 1
    SSID name : "Xperia Z5 Compact_357c"
    Network type : Infrastructure
    Radio type : [ Any Radio Type ]
    Vendor extension : Not present


    Security settings
    -----------------
    Authentication : WPA2-Personal
    Cipher : CCMP
    Security key : Present


    Cost settings
    -------------
    Cost : Unrestricted
    Congested : No
    Approaching Data Limit : No
    Over Data Limit : No
    Roaming : No
    Cost Source : Default




    Profile Cisco on interface Wi-Fi:
    =======================================================================


    Applied: All User Profile


    Profile information
    -------------------
    Version : 1
    Type : Wireless LAN
    Name : Cisco
    Control options :
    Connection mode : Connect manually
    Network broadcast : Connect only if this network is broadcasting
    AutoSwitch : Do not switch to other networks


    Connectivity settings
    ---------------------
    Number of SSIDs : 1
    SSID name : "Cisco"
    Network type : Infrastructure
    Radio type : [ Any Radio Type ]
    Vendor extension : Not present


    Security settings
    -----------------
    Authentication : WPA2-Personal
    Cipher : CCMP
    Security key : Present


    Cost settings
    -------------
    Cost : Unrestricted
    Congested : No
    Approaching Data Limit : No
    Over Data Limit : No
    Roaming : No
    Cost Source : Default




    =======================================================================
    ======================= SHOW NETWORKS MODE=BSSID ======================
    =======================================================================



    Interface name : Wi-Fi
    There are 7 networks currently visible.


    SSID 1 : Cisco
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : c8:d7:19:5c:63:b9
    Signal : 48%
    Radio type : 802.11n
    Channel : 5
    Basic rates (Mbps) : 6.5 16 19.5 117
    Other rates (Mbps) : 18 19.5 24 36 39 48 54 156


    SSID 2 : FRITZ!Box Fon WLAN 7170 Annex A
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : 00:24:fe:06:24:c2
    Signal : 31%
    Radio type : 802.11g
    Channel : 11
    Basic rates (Mbps) : 1 2 5.5 11
    Other rates (Mbps) : 6 9 12 18 24 36 48 54


    SSID 3 : Ziggo22664
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : e8:40:f2:ef:7f:e3
    Signal : 21%
    Radio type : 802.11n
    Channel : 1
    Basic rates (Mbps) : 6.5 16 19.5 117
    Other rates (Mbps) : 18 19.5 24 36 39 48 54 156


    SSID 4 : Ziggo
    Network type : Infrastructure
    Authentication : WPA2-Enterprise
    Encryption : CCMP
    BSSID 1 : ea:40:f2:ef:7f:e4
    Signal : 23%
    Radio type : 802.11n
    Channel : 1
    Basic rates (Mbps) : 6.5 16 19.5 117
    Other rates (Mbps) : 18 19.5 24 36 39 48 54 156
    BSSID 2 : c2:f8:da:2c:b3:1c
    Signal : 23%
    Radio type : 802.11n
    Channel : 10
    Basic rates (Mbps) : 6.5 16 19.5 117
    Other rates (Mbps) : 18 19.5 24 36 39 48 54 156


    SSID 5 : Gording
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : 94:0c:6d:c2:f7:96
    Signal : 38%
    Radio type : 802.11g
    Channel : 6
    Basic rates (Mbps) : 1 2 5.5 11
    Other rates (Mbps) : 6 9 12 18 24 36 48 54


    SSID 6 : Ziggoantonio
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : c0:f8:da:2c:b3:1b
    Signal : 20%
    Radio type : 802.11n
    Channel : 10
    Basic rates (Mbps) : 6.5 16 19.5 117
    Other rates (Mbps) : 18 19.5 24 36 39 48 54 156


    SSID 7 : HOME
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : 00:0c:f6:53:f8:31
    Signal : 18%
    Radio type : 802.11n
    Channel : 7
    Basic rates (Mbps) : 6.5 16 19.5 117
    Other rates (Mbps) : 18 19.5 24 36 39 48 54 156
      My ComputerSystem Spec


  4. Posts : 3,744
    Mac OS Sierra
       30 Jun 2016 #4

    Your problem is that you are either too far away, or the signal has been turned down on those two Access Points.

    As you can see with the signal strength, it is showing really low for any that your computer is trying to pick up a signal.
      My ComputerSystem Spec


  5. Posts : 6
    Windows 10 Eduction
    Thread Starter
       01 Jul 2016 #5

    bro67 said: View Post
    Your problem is that you are either too far away, or the signal has been turned down on those two Access Points.

    As you can see with the signal strength, it is showing really low for any that your computer is trying to pick up a signal.
    But I am even facing this issue when connected with an ethernet cable.
      My ComputerSystem Spec


  6. Posts : 3,744
    Mac OS Sierra
       01 Jul 2016 #6

    Bad Gateway maybe. All in one devices can sometimes be bad.

    Is it your own Gateway or rented from your provider? If your own, you may have to swap out.

    I use a Cisco RV320 behind the Arris NVG-589 that AT&T uses for their U-Verse service. The 589 is a decent unit for the average user. But for what I do, I have to use a Enterprise type setup.
      My ComputerSystem Spec


 

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