Windows 10: Credentials required to transfer document over network Solved

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  1. Posts : 226
    64-bit Windows 10 Home ver.1607
       22 Jun 2016 #1

    Credentials required to transfer document over network


    I'm trying to move a document from my laptop to my desktop via my home network. But lately, I'm getting a window that asks for my account name and password to perform this transfer. It didn't before. I did switch routers recently, though. Still, I'm entering the password for my account name correctly, I think, but the password isn't accepted. How do I fix this problem? Is there a laptop networking setting that lets me bypass this step? I don't get the same window when I move documents from my desktop to the laptop. Thanks.Click image for larger version. 

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  2.    22 Jun 2016 #2

    How are you entering your account name and password? Are you using a Microsoft account on either computer (or both?), are you using your Microsoft account email as the username? What is the name of the folder you are in when you open a command prompt? That is the real "username" of your account.
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  3. Posts : 226
    64-bit Windows 10 Home ver.1607
    Thread Starter
       22 Jun 2016 #3

    I'm entering the correct account name (same as the command prompt folder). Would it be prudent to attempt to change my account password? Is there a setting I missed? I wonder if the problem occurred when I changed routers and created a new connection. Thanks, Mystere.
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  4. Posts : 3,708
    Mac OS Sierra
       22 Jun 2016 #4

    Not related to switching routers. It is related to the Credential manager for Windows 10. Can you access without Password protection on in Advanced sharing in Network for both machines? Also make sure that the folder you want to access is set to share with "Everyone".
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  5. Posts : 226
    64-bit Windows 10 Home ver.1607
    Thread Starter
       22 Jun 2016 #5

    Not related to switching routers. It is related to the Credential manager for Windows 10.
    How would I access the credential manager for Windows 10? Please explain.

    Can you access without Password protection on in Advanced sharing in Network for both machines?
    I see no password protection option in advanced sharing in networks for both machines. I have both machines set the same. I have no trouble reaching my laptop from the desktop on my network. The problem is that I get the account name and password prompt when I try to access the desktop from the laptop.

    Also make sure that the folder you want to access is set to share with "Everyone".
    I get the account name and password prompt for the entire machine, not individual folders, so I don't think this is a folder issue. What makes you think it's a folder problem?

    Thanks.
      My ComputerSystem Spec


  6. Posts : 3,708
    Mac OS Sierra
       22 Jun 2016 #6

    • Open User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety (or clicking User Accounts, if you are connected to a network domain), and then clicking User Accounts.
    • In the left pane, click Manage your credentials.

    Stuff like this usually happens when a Live account does not sync across machines properly, or during the shutdown process, it does not get updated on Microsoft's servers.
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  7. Posts : 226
    64-bit Windows 10 Home ver.1607
    Thread Starter
       23 Jun 2016 #7

    Thank you, bro67. I think I've discovered the problem. "Manage your credentials" works fine on my laptop. I tried to access "Manage your credentials" on my desktop PC, but I get the attached error. How do I restore or create these credentials anew?
    Attached Thumbnails Attached Thumbnails credentials.PNG  
      My ComputerSystem Spec

  8.    23 Jun 2016 #8

    You could try the advice listed here:

    http://answers.microsoft.com/en-us/w...5-cb30a63fa90a
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  9. Posts : 226
    64-bit Windows 10 Home ver.1607
    Thread Starter
       23 Jun 2016 #9

    Thanks, Mystere, for pointing to this advice. However, I cannot start the credentials service. Permissions are OK there, and sfc /scannow shows no problems. After restart I still get Error 5 (attached).
    Attached Thumbnails Attached Thumbnails credential service.PNG  
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  10.    23 Jun 2016 #10
      My ComputerSystem Spec


 
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