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  1.    22 Jun 2016 #1
    Join Date : Jun 2015
    Florida
    Posts : 234
    64-bit Windows 10 Home ver.1607

    Credentials required to transfer document over network


    I'm trying to move a document from my laptop to my desktop via my home network. But lately, I'm getting a window that asks for my account name and password to perform this transfer. It didn't before. I did switch routers recently, though. Still, I'm entering the password for my account name correctly, I think, but the password isn't accepted. How do I fix this problem? Is there a laptop networking setting that lets me bypass this step? I don't get the same window when I move documents from my desktop to the laptop. Thanks.Click image for larger version. 

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      My ComputerSystem Spec
  2.    22 Jun 2016 #2
    Join Date : Sep 2014
    Nashville, TN
    Posts : 3,143
    Windows 10 Pro

    How are you entering your account name and password? Are you using a Microsoft account on either computer (or both?), are you using your Microsoft account email as the username? What is the name of the folder you are in when you open a command prompt? That is the real "username" of your account.
      My ComputerSystem Spec
  3.    22 Jun 2016 #3
    Join Date : Jun 2015
    Florida
    Posts : 234
    64-bit Windows 10 Home ver.1607
    Thread Starter

    I'm entering the correct account name (same as the command prompt folder). Would it be prudent to attempt to change my account password? Is there a setting I missed? I wonder if the problem occurred when I changed routers and created a new connection. Thanks, Mystere.
      My ComputerSystem Spec
  4.    22 Jun 2016 #4
    Join Date : May 2015
    Central IL
    Posts : 4,029
    Mac OS Sierra

    Not related to switching routers. It is related to the Credential manager for Windows 10. Can you access without Password protection on in Advanced sharing in Network for both machines? Also make sure that the folder you want to access is set to share with "Everyone".
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  5.    22 Jun 2016 #5
    Join Date : Jun 2015
    Florida
    Posts : 234
    64-bit Windows 10 Home ver.1607
    Thread Starter

    Not related to switching routers. It is related to the Credential manager for Windows 10.
    How would I access the credential manager for Windows 10? Please explain.

    Can you access without Password protection on in Advanced sharing in Network for both machines?
    I see no password protection option in advanced sharing in networks for both machines. I have both machines set the same. I have no trouble reaching my laptop from the desktop on my network. The problem is that I get the account name and password prompt when I try to access the desktop from the laptop.

    Also make sure that the folder you want to access is set to share with "Everyone".
    I get the account name and password prompt for the entire machine, not individual folders, so I don't think this is a folder issue. What makes you think it's a folder problem?

    Thanks.
      My ComputerSystem Spec
  6.    22 Jun 2016 #6
    Join Date : May 2015
    Central IL
    Posts : 4,029
    Mac OS Sierra

    • Open User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety (or clicking User Accounts, if you are connected to a network domain), and then clicking User Accounts.
    • In the left pane, click Manage your credentials.

    Stuff like this usually happens when a Live account does not sync across machines properly, or during the shutdown process, it does not get updated on Microsoft's servers.
      My ComputerSystem Spec
  7.    23 Jun 2016 #7
    Join Date : Jun 2015
    Florida
    Posts : 234
    64-bit Windows 10 Home ver.1607
    Thread Starter

    Thank you, bro67. I think I've discovered the problem. "Manage your credentials" works fine on my laptop. I tried to access "Manage your credentials" on my desktop PC, but I get the attached error. How do I restore or create these credentials anew?
    Attached Thumbnails Attached Thumbnails credentials.PNG  
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  8.    23 Jun 2016 #8
    Join Date : Sep 2014
    Nashville, TN
    Posts : 3,143
    Windows 10 Pro

    You could try the advice listed here:

    http://answers.microsoft.com/en-us/w...5-cb30a63fa90a
      My ComputerSystem Spec
  9.    23 Jun 2016 #9
    Join Date : Jun 2015
    Florida
    Posts : 234
    64-bit Windows 10 Home ver.1607
    Thread Starter

    Thanks, Mystere, for pointing to this advice. However, I cannot start the credentials service. Permissions are OK there, and sfc /scannow shows no problems. After restart I still get Error 5 (attached).
    Attached Thumbnails Attached Thumbnails credential service.PNG  
      My ComputerSystem Spec
  10.    23 Jun 2016 #10
    Join Date : Sep 2014
    Nashville, TN
    Posts : 3,143
    Windows 10 Pro
      My ComputerSystem Spec

 
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