1.    15 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 4
    Windows 10 64-bit

    Windows 10 Wifi Issues


    Hey guys,

    I have an Asus Zenbook UX303LA (my mom's), and my Lenovo Y40-70. Since the Lenovo was on the thicker side, I figured I'd take my mom's slower SSD, put it into my Lenovo Y40, then take my faster Samsung Evo 840 SSD and put it into the Zenbook. Everything went well, I cloned the drives and the swap went successfully. However, I'm now left with the Zenbook, whose wireless drivers refuse to cooperate. Seeing this, I used Microsoft's installation flash drive to do a clean install of Windows 10 onto the Zenbook. However, the network still aren't cooperating. List of things I've tried so far:

    - unistalling and reinstalling all the latest drivers from Asus' website (for my device)
    - troubleshooting says that the network adapter isn't installed (???)
    - installing drivers for my network adapter (Intel Wireless-AC 7265) directly from Intel

    The "Network Adapters" tab in Device Manager shows a bunch of WAN Miniports, but nothing else. I'm seriously at wit's end here, and need your help in figuring out how to resolve this issue, as the Zenbook doesn't have an ethernet port either. Thoughts? Suggestions? Solutions? I'll take anything at this point.

    Thanks guys!
      My ComputerSystem Spec
  2.    15 Jun 2016 #2
    Join Date : Jul 2015
    PA, USA
    Posts : 476
    Windows 10 Pro (Mix of Builds) / Linux Mint

    Boot to BIOS, check wifi adapter is enabled there, or at least a setting for adapter is not disabled.

    I would remove all drivers towards the wifi adapters and the duplicate wan miniports, reboot and then re-install the drivers from asus first.
      My ComputerSystem Spec
  3.    15 Jun 2016 #3
    Join Date : Jun 2016
    Posts : 4
    Windows 10 64-bit
    Thread Starter

    I did exactly as you said, and there wasn't any setting for a WiFi adapter in BIOS. I also tried reinstalling the drivers after the following the instructions you gave me, and that didn't work either. What's going on? I mean a simple hard drive switch (after proper cloning, of course) shouldn't be causing this many problems, should it?

    Quote Originally Posted by RWOne View Post
    Boot to BIOS, check wifi adapter is enabled there, or at least a setting for adapter is not disabled.

    I would remove all drivers towards the wifi adapters and the duplicate wan miniports, reboot and then re-install the drivers from asus first.
      My ComputerSystem Spec
  4.    15 Jun 2016 #4
    Join Date : Jul 2015
    PA, USA
    Posts : 476
    Windows 10 Pro (Mix of Builds) / Linux Mint

    No, it shouldn't ...

    Was the Zenbook originally on W10, or was it upgraded?

    This didn't work?

    http://dlcdnet.asus.com/pub/ASUS/nb/...529.1466009351

    CPU an IX5 variant?
      My ComputerSystem Spec
  5.    15 Jun 2016 #5
    Join Date : Jun 2016
    Posts : 4
    Windows 10 64-bit
    Thread Starter

    It was originally on Windows 10. And yes the CPU is 5th gen, and the driver you (and Asus) provided does not work.

    Quote Originally Posted by RWOne View Post
    No, it shouldn't ...

    Was the Zenbook originally on W10, or was it upgraded?

    This didn't work?

    http://dlcdnet.asus.com/pub/ASUS/nb/...529.1466009351

    CPU an IX5 variant?
      My ComputerSystem Spec
  6.    15 Jun 2016 #6
    Join Date : Jul 2015
    PA, USA
    Posts : 476
    Windows 10 Pro (Mix of Builds) / Linux Mint

    Ok, last thing I have, then i'd say contact Asus support for it:

    That other driver on the support page for controlling the radio via key toggle, that working? (If it's off ....)
      My ComputerSystem Spec
  7.    15 Jun 2016 #7
    Join Date : Jun 2016
    Posts : 4
    Windows 10 64-bit
    Thread Starter

    The other driver just toggles airplane mode, and that works fine. Asus support won't do anything about it either unfortunately, since they just point me in the direction of the driver again.

    Quote Originally Posted by RWOne View Post
    Ok, last thing I have, then i'd say contact Asus support for it:

    That other driver on the support page for controlling the radio via key toggle, that working? (If it's off ....)
      My ComputerSystem Spec
  8.    17 Jun 2016 #8
    Join Date : Jul 2015
    PA, USA
    Posts : 476
    Windows 10 Pro (Mix of Builds) / Linux Mint

    At a loss then.

    Can you revert it back to 7 using settings -> Update and Security -> Recovery ?
      My ComputerSystem Spec

 


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