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Resolve network issues
You'll restart the machine at least once.
Save any work, close open programs.
Any unsaved work will be lost.
The run command (WinKey+R or Run on Start) quickly gets you to Network Connections
In the Run dialog, enter:
ncpa.cpl
After each suggested solution, see if the issue is resolved.
If one suggestions fixes the issue, you do NOT have to do any of the other suggestions.
- Check the IP settings on your adapter(s)
The settings below are preferred, unless your network has static addresses requirements
Open Network Connections
Right click on the affected adapter(s)
Select Properties
Obtain an IP address automatically
Obatin and DNS Server address automatically
- Make sure the Network adapter is up to date
Device Manager > Network adapters > adapter name
Right-click the network adapter
Select Update Driver Software > Search automatically
If an update was found and installed
Restart your machine- If the adapter previously worked, try rolling back the driver for the adapter
Device Manager > Network adapters > adapter name
Right-click the network adapter
Select Properties
Details tab
Select Roll Back Driver
If the option was availble and the driver reverted to the previous version
Restart your machine- Run the built-in Troubleshooter
Right click the network icon on the Taskbar
Pick Troubleshoot problems
Select Identify and repair network problems
Press Advanced
Select Run as Adminstrator
Follow instructions in the troubleshooter- Reset networking
Launch Command Prompt (Admin)
Copy the netsh and ipconfig lines below
netsh winsock reset
netsh int ip reset
netsh int ipv4 reset
netsh int ipv6 reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
Right click in the Command Prompt window to paste the commands
Restart your machine
If resetting the network to defaults doesn't solve the issue, use a bigger hammer
Download delWinsock.zip
Double click the zip folder to show the contents
Double click delWindows.reg to merge into your Registry
Note: The registry commands delete the Winsock and Winsock2 entries
Then run the netsh & ipconfig commands above in Reset networking
Restart your machine- Disable IPv6
Open Network Connections
Right click on the affected adapter(s)
Select Properties
Scroll down to Internet Protocol version 6 (TCP/IPv6)
Remove the check mark
Press OK
Restart your machine- Reinstall TCP/Pv4
Launch Command Prompt (Admin)
enter the following commands
netsh int ipv4 install
exit
Restart your machine- Restart Your Network Adapters
Open Network Connections
Right click the affected adapter(s)
Pick Disable
Restart your machine
Open Network Connections
Right click the affected adapter(s)
Pick Enable- Turn off firewalls - for testing only
Command Prompt (Admin)
enter the following commands
netsh advfirewall set allprofiles state off
exit
Visit TenForums.com
Turn your firewall back on
Command Prompt (Admin)
enter the following commands
netsh advfirewall set allprofiles state on
exit
If it turns out to be a firewall issue - update your software or contact the vendor- Uninstall and Reinstall Your Security/Antivirus Software
Also see Anti Virus (AV) stand alone removal tools
- Last resort (Win10 v1511 or greater)
Command Prompt (Admin)
enter the following commands
netcfg –dNotes:
exit
NetSetupDeleteObject error - run netcfg -d until successful
VPN clients, Hyper switches and other network software might need to be reinstalled or configured after running this command.
Restart your machine- Generate Wireless Network report
Command Prompt (Admin)
Enter the following commands
netsh wlan show wlanreport
exit
The report can be found here:
C:\ProgramData\Microsoft\Windows\WlanReport\wlan-report-latest.html
Note: C:\ProgramData is a hidden folder, select hidden folders on the File Explorer View menu
If members are assisting you, please copy the report into a compressed folder and attach it to your thread.
Last edited by Slartybart; 18 Jun 2016 at 12:06. Reason: add wlanreport