Internet not working

  1.    03 Jun 2016 #1

    Internet not working

    I have been having this issue for a week now and no luck. My computer is connected to my cable modem via Ethernet and is unable to detect the network. Despite my Xbox working just fine and connected via Ethernet to the same cable modem. Troubleshoot problems option on my PC says that it can't identify the problem. I have rebooted several times. I've tried uninstalling and re-installing the drivers for my network adapter (built into the mobo). I'm not sure what else to do and I'm nearly pulling my hair out. Please help me boys.
      My ComputerSystem Spec

  2.    04 Jun 2016 #2

    Hi, the easy 'no brainer' approach to try before delving into sequences of commands is to download's repair tool (free), run it, observe the several cautious stages appropriately, select ONLY 1 repair- Network connection, and run that.

    You might be lucky.
      My ComputerSystem Spec

  3. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       04 Jun 2016 #3

    Or ... you can delve into the following sequences of commands

    You'll restart the machine at least once.
    Save any work, close open programs.
    Any unsaved work will be lost.

    The run command quickly gets you to Network Connections

    enter ncpa.cpl in the run box

    After each suggested solution, see the issue is resolved.
    If one suggestions fixes the issue, you do NOT have to do any of the other suggestions.
    1. Run the built-in Troubleshooter
      Right click the network icon on the Taskbar
      Pick Troubleshoot problems
      Select Identify and repair network problems
      Follow instructions in the troubleshooter

    2. Reset networking
      Launch Command Prompt (Admin)
      Copy the lines in the code box below
      Right click in the Command Prompt window to paste

      netsh winsock reset
      netsh int ip reset
      netsh int ipv4 reset
      netsh int ipv6 reset
      ipconfig /renew
      ipconfig /flushdns
      Restart your machine

    3. Disable IPv6
      Open Network Connections
      Right click on the affected adapter(s) (Wifi, Ethernet, or each one of them)
      Select Properties
      Scroll down to Internet Protocol version 6 (TCP/IPv6)
      Remove the check mark
      Press OK

      Restart your machine

    4. Reinstall TCP/Pv4
      Launch Command Prompt (Admin)
      enter the following command

      netsh int ipv4 install

      Restart your machine

    5. Restart Your Network Adapters
      Open Network Connections
      Right click the affected adapter(s) (Wifi, Ethernet, or each one of them)
      Pick Disable

      Restart your machine

      Open Network Connections
      Right click the affected adapter(s) (Wifi, Ethernet, or each one of them)
      Pick Enable

    6. Uninstall and Reinstall Your Security/Antivirus Software
      My ComputerSystem Spec


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